Check available storage space on your devices

To check how much space is on your Windows computer:

1. Click the Start button on the bottom left of the screen.
2. Click on Settings.
3. Select System.
4. Click on Storage on the left.
5. Compare this number against the storage used up on your kid's iOS device. You will want your computer to have enough free space for your kid's iOS photos, videos, and messages.

Microsoft has put together these tips for freeing up space. 

Would you prefer to use an external hard drive to store their iOS monitoring files? Reach out to us for help in setting that up.

To check how much space is on your Mac:

1. Click on the Apple logo on the top left of your screen > About this Mac > Storage tab.
   
2. On newer Macs, click on the Apple logo on the top left of your screen > About this Mac > More Info > scroll down to Storage.
   
3. Compare this number against the storage used up on your kid's iOS device. You will want your computer to have enough free space for your kid's iOS photos, videos, and messages.

Apple has put together these tips on freeing up space.

Would you prefer to use an external hard drive to store their iOS monitoring files? Reach out to us for help in setting that up.

If your child's device has little free space left (less than 5%), its analysis will take a long time and may fail. To check the available space on your child's device:

1. Open the Settings app.
2. Tap General.
3. Tap iPhone/iPad/iPod Storage.
4. Look at the X GB out of Y GB section.
   • 95% or more storage space is used up:
     Free up some space until there is 5% or more available storage. This bit of storage is used by the device to transfer files to Bark.
   • Less than 95% of storage space is used up:
     That's great — check your computer has enough storage as well.

iOS messages, photos, GIFs, and videos take up storage. To reduce the amount of storage used up on your kid's device, consider...

• Moving photos and videos to an online cloud platform
  These are apps like Google Drive or Dropbox. (Pro tip: Get their photos and videos monitored when you connect their Google Drive and/or Dropbox account to Bark!)
• Optimizing the photo storage
  Learn more.
• Transferring photos and videos to a computer
  Learn how.
• Deleting iMessages that are over 1 year old
  If you'd like to do this, follow these steps:
  • On your kid's device, open the Settings app.
  • Tap on Messages. 
  • Under Message History, tap where it says Keep Messages.
  • Choose 1 Year. 
  • This will delete all iMessages older than 1 year, freeing up space.