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Find your Device Codes

Updated
Paola Rivera

A device code is a special 6-digit code that you can find on your Bark dashboard. These codes are used to connect or unlock protected features in the Bark Kids app.

Find your Device Code(s)

  1. On your parent device, open up your parent app / dashboard.
  2. Tap this link to jump right to your children's device codes.
    device code example.png
  3. On your kid's device, enter in the device code if needed.  (If device codes are used to access protected features, the system will automatically re-lock those features after 5 minutes.)

Alternative Route

  1. On your parent device, open up your parent app / dashboard.
  2. On the new UI, tap new UI - account icon.pngAccount.
    On the classic UI, tap the     top right v menu or the ≡ More menu. 
  3. Tap Get a device code.
  4. On your kid's device, enter in the device code if needed.  (If device codes are used to access protected features, the system will automatically re-lock those features after 5 minutes.)

Unable to resolve host "www.bark.us": No address associated with hostname

This error message means your kid's device has no internet access. Check the following:

  • Check your kid's device is connected to Mobile Data and if possible, Wi-Fi.
  • Check whether you accidentally Paused the Internet on their device.
  • Check whether you accidentally blocked their internet access through your cell phone or internet service provider(s).

If you check those things and the issue persists, please reach out to us.