A device code is a special 6-digit code that you can find on your Bark dashboard. These codes are used to connect or unlock protected features in the Bark Kids app.
Find your Device Code(s)
- On your parent device, open up your parent app / dashboard.
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Tap this link to jump right to your children's device codes.
- On your kid's device, enter in the device code if needed. (If device codes are used to access protected features, the system will automatically re-lock those features after 5 minutes.)
Alternative Route
- On your parent device, open up your parent app / dashboard.
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On the new UI, tap
Account.
On the classic UI, tap the top right v menu or the ≡ More menu. - Tap Get a device code.
- On your kid's device, enter in the device code if needed. (If device codes are used to access protected features, the system will automatically re-lock those features after 5 minutes.)
Unable to resolve host "www.bark.us": No address associated with hostname
This error message means your kid's device has no internet access. Check the following:
- Check your kid's device is connected to Mobile Data and if possible, Wi-Fi.
- Check whether you accidentally Paused the Internet on their device.
- Check whether you accidentally blocked their internet access through your cell phone or internet service provider(s).
If you check those things and the issue persists, please reach out to us.