Interactive Troubleshooter
Text Instructions
Bark offers location tracking on Bark Phones, Androids, and iPhones with the Bark Kids app.
You can find location information and check-ins in your parent app / dashboard.
If your kid's location tracking is inaccurate, it sounds like you need to calibrate their GPS. To get it calibrated, tap on your kid's device below:
Getting repeated alerts even when the device hasn't moved?
If you're getting a bunch of arrival or departure alerts even though the device is staying in one place, it could be due to small changes in how the GPS is reporting the location. This can happen when signal is weak — like inside buildings or during bad weather — and may cause the location to "jump" slightly on the map.
A quick fix is to increase the radius of the favorite location. That way, small location shifts won’t trigger unnecessary alerts.
Learn how to adjust the radius of a location