Skip to main content

"Already used ICCID" error when setting up Bark Phone

This error may be caused by the SIM card being in the wrong slot, the wrong SIM card being inserted, or the phone not being connected to Wi-Fi.

already used ICCID error during bark phone setup.JPG

First, try these quick fixes:

  1. Make sure the Bark Phone is turned on.
    ​

  2. Connect to Wi-Fi.
    ​

  3. Try the setup again.
    ​

Still seeing the error?

  1. Turn the Bark Phone off, wait 30 seconds, and turn it back on. Then, see if the issue is resolved.
    ​

  2. If the issue continues, let's swipe down from the top of the screen twice. Make sure Mobile Data is turned on.
    ​

  3. If the issue persists, let's check the SIM card:
    ​

    • On the Bark Phone, open the Settings app.
      ​

    • Tap Connections.
      ​

    • Tap SIM Manager.
      ​

    • Look for Bark SIM in the SIM1 slot.
      ​

      • If it's in the SIM2 slot, that explains the issue! Remove the SIM card tray and insert the SIM card into the SIM1 slot instead.
        ​

      • If it's in the SIM1 slot and shows the correct phone number, please contact us with a picture of these settings and a brief description of what you've tried.

Related Articles
"Message not sent. Touch to retry" Error on a Bark Phone
"Message Blocking is Active" Error on a Bark Phone
"SIM1 not provisioned" Error on a Bark Phone
"Emergency calls only" Error on a Bark Phone
"The subscriber you have dialed is not in service" when calling a Bark Phone
Did this answer your question?