If screen time protection has been disrupted on your child's iPhone, iPad, or iPod Touch, get connected again by following this guide!
Interactive Troubleshooter
Text Instructions
Quick Troubleshooting
- Open the
Bark Kids app on their device.
- If prompted, allow the VPN. Otherwise, the VPN will reconnect on its own.
- Wait a few minutes and/or restart the device.
- Screen time protection should now have resumed!
- Still need help?
Detailed Troubleshooting
-
Uninstall the Bark Kids app from your kid's device.
-
Reinstall the Bark Kids app again.
-
If it's an iPhone, verify that Bark Kids is using cellular data.
- Restart the device.
- Wait a few minutes.
-
Screen time protection should now have resumed!
Pro Tips
- Keep an eye on the device health.
- Use Apple Screen Time to prevent your child from uninstalling apps without your permission.
- Spot-check the phone for any third-party VPN apps.
- Install software updates but avoid beta or developmental versions of iOS.
- Check that they have automatic App Updates in their App Store preferences.