If screen time protection has been disrupted on your child's iPhone, iPad, or iPod Touch, get connected again by following this guide:
Open the Bark Kids app on your child's device.
If prompted, allow the VPN. Otherwise, the VPN will reconnect on its own.
Wait a few minutes and/or restart the device.
Screen time protection should now have resumed!
Still need help?
If it's a phone, verify that Bark Kids is using cellular data.
Restart the device and wait a few minutes.
Apps or sites loading slowly are likely blocked by your rules. Allow anything that's unexpectedly blocked.
Tips
Monitor device health from your parent app.
Use Apple Screen Time to prevent your child from uninstalling apps without your permission.
Check the device for any third-party VPN apps, which can interfere with Bark's VPN.
Install software updates, but avoid beta or developer versions of iOS.
Check that automatic App Updates are enabled in the App Store settings.
