# Bark Technologies

> How can we help?

## English

###  👋 Get to know Bark

- [Sign in to your account](https://support.bark.us/en/articles/13460969-sign-in-to-your-account.md): How to log in to Bark.
- [Get started with Bark](https://support.bark.us/en/articles/13460971-get-started-with-bark.md): In this article, you'll learn how to start using Bark to block apps and sites, get alerts about potential issues, and more.​
- [Find your Device Codes](https://support.bark.us/en/articles/13460973-find-your-device-codes.md): Use it to authenticate Bark.
- [Reviewing alerts](https://support.bark.us/en/articles/13460975-reviewing-alerts.md): Learn how Bark notifies you about issues.
- [Get insights into your child's activity](https://support.bark.us/en/articles/13460977-get-insights-into-your-child-s-activity.md): An overview of the Insights and Trends sections in the parent app.
- [How to do a Bark account health check](https://support.bark.us/en/articles/13460979-how-to-do-a-bark-account-health-check.md): Make sure your family's accounts and devices are covered.
- [How to add a promo, referral, or gift card code](https://support.bark.us/en/articles/13460982-how-to-add-a-promo-referral-or-gift-card-code.md): Apply discount codes or promotions during signup.
- [Ask the Bark Assistant](https://support.bark.us/en/articles/13620321-ask-the-bark-assistant.md): Learn how to quickly fix rules and settings on your kid's profiles.
- [All of Bark's features and how they work on different devices](https://support.bark.us/en/articles/13460984-all-of-bark-s-features-and-how-they-work-on-different-devices.md): A comprehensive list of Bark's features.
- [What sets Bark’s monitoring feature apart?](https://support.bark.us/en/articles/13460986-what-sets-bark-s-monitoring-feature-apart.md): Learn how Bark's AI-powered monitoring works and how it differs from other services.
- [Introduction to the Bark Phone](https://support.bark.us/en/articles/13460987-introduction-to-the-bark-phone.md): An overview of the Bark Phone's built-in parental controls, and what's included with your order.
- [Do the Bark Phone and Bark Watch come with a phone number?](https://support.bark.us/en/articles/13460989-do-the-bark-phone-and-bark-watch-come-with-a-phone-number.md): They sure do.
- [Bark Talk and Text Service Coverage](https://support.bark.us/en/articles/13460990-bark-talk-and-text-service-coverage.md): How to check if Bark's cellular service is available in your area.
- [Does the Bark Phone have expandable memory?](https://support.bark.us/en/articles/13460991-does-the-bark-phone-have-expandable-memory.md): Yes, it does! Learn how to add an SD card.
- [Uninstall Protection](https://support.bark.us/en/articles/13460993-uninstall-protection.md): How Bark prevents its apps from being deleted or tampered with across Android, iPhone, Bark Phone, and Bark Watch.
- [Time to Set Up](https://support.bark.us/en/articles/13460995-time-to-set-up.md): Estimates of how long it takes to get up and running.
- [Pricing](https://support.bark.us/en/articles/13460996-pricing.md): Learn about our subscriptions and hardware.
- [Bark Kids App Data Usage on iOS and Android](https://support.bark.us/en/articles/13460997-bark-kids-app-data-usage-on-ios-and-android.md): How the Bark Kids app uses cellular data.
- [Do you offer phone support?](https://support.bark.us/en/articles/13460999-do-you-offer-phone-support.md): It depends on what Bark product you have.
- [Do you offer live chat support?](https://support.bark.us/en/articles/13461000-do-you-offer-live-chat-support.md): You can connect with us on a live chat by following this guide.
- [What are your support hours?](https://support.bark.us/en/articles/13461001-what-are-your-support-hours.md): Hours for our call, live chat, and email support teams.
- [Submit feedback](https://support.bark.us/en/articles/13461003-submit-feedback.md): How to send Bark a feature request or other feedback.
- [Setting Up Bark for Blended and Co-Parenting Families](https://support.bark.us/en/articles/13461005-setting-up-bark-for-blended-and-co-parenting-families.md): Tips for setting up and managing Bark across two households, including shared account access, app blocking, and device monitoring.
- [I want to use Bark but I can’t afford it ⁠— can you help?](https://support.bark.us/en/articles/13461006-i-want-to-use-bark-but-i-can-t-afford-it-can-you-help.md)
- [Compatibility](https://support.bark.us/en/articles/13461008-compatibility.md): Learn which iOS, Android, Windows, Mac, Chromebook, and Amazon Fire devices are compatible with Bark.
- [Does Bark work if I have an iPhone and my child has an Android device?](https://support.bark.us/en/articles/13461009-does-bark-work-if-i-have-an-iphone-and-my-child-has-an-android-device.md): You can use Bark even if you and your child have different devices.
- [Do I need to jailbreak or root my kid's device?](https://support.bark.us/en/articles/13461010-do-i-need-to-jailbreak-or-root-my-kid-s-device.md)
- [Will my child know that Bark is installed?](https://support.bark.us/en/articles/13461011-will-my-child-know-that-bark-is-installed.md)
- [How do I talk to my child about using Bark?](https://support.bark.us/en/articles/13461012-how-do-i-talk-to-my-child-about-using-bark.md): Get tips on the tough but important conversation.
- [Security and privacy](https://support.bark.us/en/articles/13461014-security-and-privacy.md): Learn how Bark protects your data.
- [Children's Online Privacy Protection Act](https://support.bark.us/en/articles/13461016-children-s-online-privacy-protection-act.md): Bark must have verifiable parental consent before monitoring a child under 13, as required by federal law.
- [What does Bark's monitoring do vs. screen time & filtering?](https://support.bark.us/en/articles/13461018-what-does-bark-s-monitoring-do-vs-screen-time-filtering.md): Monitoring analyzes your child's activity and alerts you to issues, while screen time and filtering lets you block or allow apps and websites.
- [International availability](https://support.bark.us/en/articles/13461020-international-availability.md): Bark is currently available in the U.S., Australia, and South Africa.
- [Are Bark devices waterproof?](https://support.bark.us/en/articles/13461022-are-bark-devices-waterproof.md): Learn about each Bark device's water and dust resistance.
- [Is the Bark Phone compatible with hearing aid technology?](https://support.bark.us/en/articles/13461024-is-the-bark-phone-compatible-with-hearing-aid-technology.md): Bark Phone devices are HAC-rated for GSM, LTE, and UMTS, but some newer wireless technologies may not have been tested yet.
- [Drive-A-Logue cards](https://support.bark.us/en/articles/13461025-drive-a-logue-cards.md): A set of conversation-starter cards for families.
- [Affiliate & Service Provider Program](https://support.bark.us/en/articles/13461027-affiliate-service-provider-program.md): Earn revenue by promoting Bark to families in your community.
- [Is my iOS device compatible with Bark?](https://support.bark.us/en/articles/13461029-is-my-ios-device-compatible-with-bark.md)
- [Is my Android device compatible with Bark?](https://support.bark.us/en/articles/13461030-is-my-android-device-compatible-with-bark.md)
- [Is my Mac compatible with the Bark Desktop App?](https://support.bark.us/en/articles/13461031-is-my-mac-compatible-with-the-bark-desktop-app.md)
- [Is my Windows PC compatible with the Bark Desktop App?](https://support.bark.us/en/articles/13461033-is-my-windows-pc-compatible-with-the-bark-desktop-app.md)
- [Is my Chromebook compatible with the Bark Desktop App?](https://support.bark.us/en/articles/13461035-is-my-chromebook-compatible-with-the-bark-desktop-app.md)
- [Is my kid's Chromebook compatible with Bark?](https://support.bark.us/en/articles/13461037-is-my-kid-s-chromebook-compatible-with-bark.md): Most Chromebooks from 2019 or later are fully supported. Older models may have limited compatibility.
- [Is my kid's Apple Watch compatible with Bark?](https://support.bark.us/en/articles/13461039-is-my-kid-s-apple-watch-compatible-with-bark.md): Bark can monitor iPhone content that appears on Apple Watches, but doesn't monitor the watch directly.
- [Can you connect smartwatches to the Bark Phone?](https://support.bark.us/en/articles/13461040-can-you-connect-smartwatches-to-the-bark-phone.md): You can connect most Bluetooth-based devices to the Bark Phone.
- [Is my child's Amazon Fire compatible with Bark?](https://support.bark.us/en/articles/13461042-is-my-child-s-amazon-fire-compatible-with-bark.md)
- [Can I monitor adults?](https://support.bark.us/en/articles/13461043-can-i-monitor-adults.md): Bark monitoring is limited to legal dependents under 18, with some exceptions for court-appointed guardianships.
- [What apps come pre-installed on the Bark Phone?](https://support.bark.us/en/articles/13461045-what-apps-come-pre-installed-on-the-bark-phone.md)
- [Does my Bark Phone data plan let me add a cellular \(or LTE\) smartwatch?](https://support.bark.us/en/articles/13461046-does-my-bark-phone-data-plan-let-me-add-a-cellular-or-lte-smartwatch.md)
- [Can I enable a hotspot on the Bark Phone?](https://support.bark.us/en/articles/13461048-can-i-enable-a-hotspot-on-the-bark-phone.md)
- [Can I order a new SIM card?](https://support.bark.us/en/articles/13461049-can-i-order-a-new-sim-card.md): Bark devices come with SIM cards pre-installed. You don't need to order one separately, and you should never swap it out.
- [Introduction to the Bark Watch](https://support.bark.us/en/articles/13461050-introduction-to-the-bark-watch.md): The Bark Watch is a standalone kids' smartwatch with LTE, GPS, and monitoring built in. No phone required.
- [Do you sell SD cards?](https://support.bark.us/en/articles/13461051-do-you-sell-sd-cards.md)
- [Talkspace](https://support.bark.us/en/articles/13461053-talkspace.md): Bark customers get Talkspace Go for free and $100 off Talkspace Therapy.
- [Router Limits](https://support.bark.us/en/articles/13461054-router-limits.md): Router Limits users can switch to Bark Home for the same screen time and filtering features.
- [What does the button on the Bark Sync do?](https://support.bark.us/en/articles/13928357-what-does-the-button-on-the-bark-sync-do.md)
- [Can I use any charging cable with the Bark Sync?](https://support.bark.us/en/articles/13928358-can-i-use-any-charging-cable-with-the-bark-sync.md): Use the cable that came with your Bark Sync for guaranteed functionality \(it has the Bark logo on the connector\).
- [Do I need an SD card to use the Bark Sync?](https://support.bark.us/en/articles/13928359-do-i-need-an-sd-card-to-use-the-bark-sync.md): The Bark Sync has a microSD card slot, but it isn't used and no SD card is required.
- [What is the QR code on the bottom of the Bark Sync for?](https://support.bark.us/en/articles/13928360-what-is-the-qr-code-on-the-bottom-of-the-bark-sync-for.md)
- [Can I set up multiple Bark Syncs?](https://support.bark.us/en/articles/13928361-can-i-set-up-multiple-bark-syncs.md): Each child can share one Bark Sync or have their own — each one needs to be paired separately in the Bark Kids app.
- [Moments](https://support.bark.us/en/articles/14050074-moments.md): Weekly conversation starters designed to help you connect.
- [Can I pair the Bark Watch with a phone?](https://support.bark.us/en/articles/16191858-can-i-pair-the-bark-watch-with-a-phone.md): The watch works on its own with its own number, no phone pairing needed.
- [What Bark Monitors on Social Media](https://support.bark.us/en/articles/13461056-what-bark-monitors-on-social-media.md): Learn what types of social media activity will be scanned for issues.
- [What Bark Monitors on Email](https://support.bark.us/en/articles/13461060-what-bark-monitors-on-email.md): Bark monitors sent and received emails, image attachments, and new account confirmations across major email providers.
- [What Bark Monitors on Online Storage Platforms](https://support.bark.us/en/articles/13461063-what-bark-monitors-on-online-storage-platforms.md): Bark can scan documents, images, and videos stored in Dropbox, Google Drive, and OneDrive.
- [Add a device or account for monitoring](https://support.bark.us/en/articles/13461065-add-a-device-or-account-for-monitoring.md): Monitoring alerts about issues in your child's texts and more.
- [How does monitoring work?](https://support.bark.us/en/articles/13461068-how-does-monitoring-work.md): Bark uses advanced AI to scan your child's connected accounts and alert you to potential issues like bullying, self-harm, and predatory behavior.
- [FAQ: Detecting new accounts and apps](https://support.bark.us/en/articles/13461070-faq-detecting-new-accounts-and-apps.md): Learn when your kid downloads new apps or creates new accounts.
- [FAQ: Photos & Videos](https://support.bark.us/en/articles/13461071-faq-photos-videos.md)
- [FAQ: Text Messages](https://support.bark.us/en/articles/13461073-faq-text-messages.md)
- [Alert accuracy](https://support.bark.us/en/articles/13461074-alert-accuracy.md): Our AI has been improving since 2015, but you can adjust sensitivity settings and contact support if something doesn't look right.
- [Supported languages](https://support.bark.us/en/articles/13461076-supported-languages.md): Our system analyzes your kid's English, Spanish, and Afrikaans.
- [How to Connect an AOL Email Account](https://support.bark.us/en/articles/13461078-how-to-connect-an-aol-email-account.md): You'll need to generate an app password in AOL's account settings before connecting to Bark.
- [How to Connect an iCloud Email Account](https://support.bark.us/en/articles/13461079-how-to-connect-an-icloud-email-account.md): You'll need to generate an app password in your child's Apple ID settings before connecting to Bark.
- [How to Connect a Yahoo Email Account](https://support.bark.us/en/articles/13461080-how-to-connect-a-yahoo-email-account.md): You'll need to generate an app password in Yahoo's account settings before connecting to Bark.
- [FAQ: Apps from unknown sources](https://support.bark.us/en/articles/13461081-faq-apps-from-unknown-sources.md): Android requires you to allow apps from unknown sources before installing the Bark Kids app on a non-Bark device.
- [Introduction to Bark's screen time & web filtering features](https://support.bark.us/en/articles/13461083-introduction-to-bark-s-screen-time-web-filtering-features.md): Block apps and sites and set schedules for internet access.
- [How to set up mobile screen time controls](https://support.bark.us/en/articles/13461085-how-to-set-up-mobile-screen-time-controls.md): Mobile screen time controls work on iPhones, Androids, Bark Phones, Bark Watches, and Chromebooks.
- [Can I set screen time limits on iPhones and Androids?](https://support.bark.us/en/articles/13461087-can-i-set-screen-time-limits-on-iphones-and-androids.md)
- [Can I set screen time limits on computers?](https://support.bark.us/en/articles/13461088-can-i-set-screen-time-limits-on-computers.md)
- [How to set up app blocking and location tracking on iPhone and iPad](https://support.bark.us/en/articles/13461090-how-to-set-up-app-blocking-and-location-tracking-on-iphone-and-ipad.md): iOS setup | Install the Bark Kids app to block apps and sites, set screen time schedules, and enable location tracking.
- [SafeSearch & YouTube Restricted Mode](https://support.bark.us/en/articles/13461091-safesearch-youtube-restricted-mode.md): Lock SafeSearch and YouTube Restricted Mode across your child's devices from the Bark dashboard.
- [Location alerts and tracking](https://support.bark.us/en/articles/13461093-location-alerts-and-tracking.md): Add the places that matter, and get an alert the moment your child arrives or leaves.
- [Adjust the radius of a location](https://support.bark.us/en/articles/13461095-adjust-the-radius-of-a-location.md): How to adjust the boundaries of what is considered a location.
- [Check-ins \(legacy feature\)](https://support.bark.us/en/articles/13461096-check-ins-legacy-feature.md): Available only to users who were actively using check-ins before newer location features replaced it.
- [Get directions to your kid's location](https://support.bark.us/en/articles/13461098-get-directions-to-your-kid-s-location.md)
- [Get a driving summary for your kid](https://support.bark.us/en/articles/13461100-get-a-driving-summary-for-your-kid.md)
- [Prevent phone usage while driving with the Bark Phone](https://support.bark.us/en/articles/13461101-prevent-phone-usage-while-driving-with-the-bark-phone.md): Turn on the "Lock While Driving" feature.

### 🚀 How-to guides for setting up Bark

- [How to set up the Bark Phone](https://support.bark.us/en/articles/13461102-how-to-set-up-the-bark-phone.md): The Bark Phone comes with a Bark SIM pre-installed and sets up by scanning a QR code from your parent phone.
- [Manage rules for the Bark Phone](https://support.bark.us/en/articles/13461104-manage-rules-for-the-bark-phone.md): An overview of all the parental controls available on the Bark Phone, from app approval to contact management.
- [Manage the app store on the Bark Phone](https://support.bark.us/en/articles/13461106-manage-the-app-store-on-the-bark-phone.md): Control whether your child can access the Google Play Store, require your approval for new apps, and prevent app removal.
- [Manage the contacts on their Bark Phone](https://support.bark.us/en/articles/13461107-manage-the-contacts-on-their-bark-phone.md): Control which contacts can call and text your child, and choose whether new contacts need your approval first.
- [Block sites & apps on the Bark Phone](https://support.bark.us/en/articles/13461109-block-sites-apps-on-the-bark-phone.md): Allow or block specific apps and sites on the Bark Phone, or block entire categories like social media or gaming.
- [Set daily time limits for apps on the Bark Phone](https://support.bark.us/en/articles/13461110-set-daily-time-limits-for-apps-on-the-bark-phone.md): Set a daily cap on how long your child can use specific apps, categories, or all apps on their Bark Phone.
- [Manage texting for the Bark Phone](https://support.bark.us/en/articles/13461113-manage-texting-for-the-bark-phone.md): Block the text app, set limits on texting, and more.
- [Manage the camera of the Bark Phone](https://support.bark.us/en/articles/13461114-manage-the-camera-of-the-bark-phone.md): Block the camera on the Bark Phone to disable the Camera app, screenshots, screen recording, and camera features in all apps.
- [Manage alarms on the Bark Phone](https://support.bark.us/en/articles/13461115-manage-alarms-on-the-bark-phone.md): Set one-time or recurring alarms on your child's Bark Phone remotely from your parent dashboard.
- [Remotely set timers for your kid's Bark Phone](https://support.bark.us/en/articles/13461116-remotely-set-timers-for-your-kid-s-bark-phone.md)
- [Manage browsing on the Bark Phone](https://support.bark.us/en/articles/13461118-manage-browsing-on-the-bark-phone.md): Control whether your child can access web browsers on the Bark Phone, and set time limits or schedules for browsing.
- [How to pause the Bark Phone](https://support.bark.us/en/articles/13461119-how-to-pause-the-bark-phone.md): Pause remotely locks the Bark Phone and blocks all apps and internet access, while still allowing emergency calls.
- [Schedule routines for the Bark Phone](https://support.bark.us/en/articles/13461120-schedule-routines-for-the-bark-phone.md): Set automatic rules for different times of day, like limiting apps during school hours or blocking the internet at bedtime.
- [Add music to a Bark Phone](https://support.bark.us/en/articles/13461122-add-music-to-a-bark-phone.md): Your child can stream music on the Bark Phone or transfer files from a computer to listen offline.
- [Back up text messages on the Bark Phone](https://support.bark.us/en/articles/13461124-back-up-text-messages-on-the-bark-phone.md): Whether you’re upgrading or replacing your Bark Phone, you can export text messages and import them into your new Bark Phone.
- [Find my Bark Phone](https://support.bark.us/en/articles/13461125-find-my-bark-phone.md): Use Bark, Google Find My Device, or Samsung Find My Mobile to locate a lost Bark Phone.
- [Joining and hosting video calls on any device \(FaceTime, Zoom, and Google Meet\)](https://support.bark.us/en/articles/13461126-joining-and-hosting-video-calls-on-any-device-facetime-zoom-and-google-meet.md)
- [How to set up explicit image blocking](https://support.bark.us/en/articles/13461127-how-to-set-up-explicit-image-blocking.md): The Bark Phone automatically deletes images containing child nudity and alerts you when it happens.
- [Automatically save photos and videos to an SD card on the Bark Phone](https://support.bark.us/en/articles/13461130-automatically-save-photos-and-videos-to-an-sd-card-on-the-bark-phone.md)
- [Use the My Files app to organize and manage files on your Bark Phone](https://support.bark.us/en/articles/13461132-use-the-my-files-app-to-organize-and-manage-files-on-your-bark-phone.md)
- [Transfer contacts, photos, videos, and documents to a new phone](https://support.bark.us/en/articles/13461133-transfer-contacts-photos-videos-and-documents-to-a-new-phone.md): Moving to a Bark Phone? Here are the most popular ways to transfer your contacts, photos, videos, and files.
- [Voicemail on the Bark Phone](https://support.bark.us/en/articles/13461135-voicemail-on-the-bark-phone.md): Voicemail is included with Bark Phone Advanced plans and can be managed from the parent app or directly on the phone.
- [Wi-Fi Calling & Texting on the Bark Phone](https://support.bark.us/en/articles/13461137-wi-fi-calling-texting-on-the-bark-phone.md): Enable Wi-Fi calling and texting on the Bark Phone when cellular signal is weak or unavailable.
- [How to enable silent mode for Bark Phone and Bark Watch](https://support.bark.us/en/articles/13461138-how-to-enable-silent-mode-for-bark-phone-and-bark-watch.md): Automatically mute your child's ringer during specific routines like School or Bedtime.
- [Unlock the Bark Phone Whoopie Cushion](https://support.bark.us/en/articles/13461140-unlock-the-bark-phone-whoopie-cushion.md): Enable a digital whoopie cushion on the Bark Phone that your child can trigger by shaking the phone.
- [Create a QR Reader Shortcut on the Bark Phone](https://support.bark.us/en/articles/13461141-create-a-qr-reader-shortcut-on-the-bark-phone.md)
- [How to find your Bark Phone model](https://support.bark.us/en/articles/13461143-how-to-find-your-bark-phone-model.md): Check settings or the back of the phone.
- [Check the current battery level of your kid's Bark Phone or Watch](https://support.bark.us/en/articles/13461144-check-the-current-battery-level-of-your-kid-s-bark-phone-or-watch.md)
- [Is my kid's Bark Phone or Watch turned off?](https://support.bark.us/en/articles/13461145-is-my-kid-s-bark-phone-or-watch-turned-off.md)
- [Change the theme and icons of the Bark Phone](https://support.bark.us/en/articles/14289699-change-the-theme-and-icons-of-the-bark-phone.md): The Bark Phone supports Samsung Themes, which let you customize icons, wallpaper, the lock screen, and more.
- [How to reset the default app for links on the Bark Phone](https://support.bark.us/en/articles/16206541-how-to-reset-the-default-app-for-links-on-the-bark-phone.md): When your child's phone always opens links in the same app, use this setting to make it ask next time instead.
- [How to set up the Bark Watch](https://support.bark.us/en/articles/13461147-how-to-set-up-the-bark-watch.md): The Bark Watch sets up by connecting to Wi-Fi and scanning a QR code from your parent phone.
- [Bark Watch Quick Start Guide](https://support.bark.us/en/articles/13461149-bark-watch-quick-start-guide.md): Have questions about navigating the Bark Watch? Check out our quick start guide below! 
- [Manage rules for the Bark Watch](https://support.bark.us/en/articles/13461151-manage-rules-for-the-bark-watch.md): An overview of all the parental controls available on the Bark Watch, from text access to contact management.
- [Schedule routines for the Bark Watch](https://support.bark.us/en/articles/13461153-schedule-routines-for-the-bark-watch.md): Set automatic rules for different times of day, like blocking texting at bedtime.
- [Manage texting for the Bark Watch](https://support.bark.us/en/articles/13461156-manage-texting-for-the-bark-watch.md): Blocking and allowing texting works the same on both watch models. Only the steps for opening Messages on the watch differ.
- [Manage the contacts on their Bark Watch](https://support.bark.us/en/articles/13461157-manage-the-contacts-on-their-bark-watch.md): Contact Approval and the emergency SOS steps are different on each watch model.
- [Manage the camera of the Bark Watch](https://support.bark.us/en/articles/13461158-manage-the-camera-of-the-bark-watch.md): Only the Schok model has a camera to block. On the Samsung model, photos and videos your child receives by text are still monitored.
- [Manage settings app access for the Bark Watch](https://support.bark.us/en/articles/13461160-manage-settings-app-access-for-the-bark-watch.md): You can block the Settings app on the Schok model, but not on the Samsung model.
- [Connect Bluetooth headphones to the Bark Watch](https://support.bark.us/en/articles/13461161-connect-bluetooth-headphones-to-the-bark-watch.md): Once paired, the watch reconnects to your headphones automatically whenever Bluetooth is on.
- [Remotely set timers for your kid's Bark Watch](https://support.bark.us/en/articles/13461163-remotely-set-timers-for-your-kid-s-bark-watch.md)
- [Manage alarms, timers, reminders, and the stopwatch on the Bark Watch](https://support.bark.us/en/articles/13461164-manage-alarms-timers-reminders-and-the-stopwatch-on-the-bark-watch.md): Set one-time or recurring alarms on your child's Bark Watch remotely from your parent dashboard.
- [How to pause the Bark Watch](https://support.bark.us/en/articles/13461166-how-to-pause-the-bark-watch.md): Pause remotely locks the Bark Watch and blocks all apps, while still allowing emergency calls.
- [Find my Bark Watch](https://support.bark.us/en/articles/13461167-find-my-bark-watch.md): Ring the watch, or lock it down if it goes missing.
- [How to charge your Bark Watch](https://support.bark.us/en/articles/13461168-how-to-charge-your-bark-watch.md): The Bark Watch comes with a magnetic charging cable and has a non-removable battery.
- [How to change the watch face](https://support.bark.us/en/articles/13461169-how-to-change-the-watch-face.md): Pick a new design on either model, or set a favorite photo as the face on the Samsung model.
- [How to access apps on the Bark Watch](https://support.bark.us/en/articles/13461170-how-to-access-apps-on-the-bark-watch.md): Press the top button. Then, swipe up on the Samsung model or swipe from left to right on the Schok model.
- [Check your step count on the Bark Watch](https://support.bark.us/en/articles/13461172-check-your-step-count-on-the-bark-watch.md): The step counter lives in a different app on each model, and the Samsung model tracks more than steps.
- [How to view notifications on the Bark Watch](https://support.bark.us/en/articles/13461173-how-to-view-notifications-on-the-bark-watch.md): Swipe right from the home screen if using the Samsung model, or swipe up from the bottom of the home screen if using the Schok model.
- [Manage storage space on the Bark Watch](https://support.bark.us/en/articles/13461174-manage-storage-space-on-the-bark-watch.md): Photos and videos can fill up the watch, and you clear space a different way on each model.
- [Change the language on your Bark Watch](https://support.bark.us/en/articles/13461175-change-the-language-on-your-bark-watch.md): The Samsung model supports many languages, while the Schok model offers English and Spanish.
- [How to adjust screen brightness on the Bark Watch](https://support.bark.us/en/articles/14289703-how-to-adjust-screen-brightness-on-the-bark-watch.md): Set the brightness by hand, or let the watch adjust it for you automatically.
- [How to find your Bark Watch model](https://support.bark.us/en/articles/16075646-how-to-find-your-bark-watch-model.md): Check settings or the back of the watch.
- [Track exercises and workouts on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16113978-track-exercises-and-workouts-on-the-bark-watch-samsung-model.md): Start a specific workout like a run or a swim, and the watch records the details for that session.
- [See daily activity on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16114001-see-daily-activity-on-the-bark-watch-samsung-model.md): A simple daily snapshot of how active your child has been.
- [Check your heart rate on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16134785-check-your-heart-rate-on-the-bark-watch-samsung-model.md): Take a reading whenever you want, or set the watch to check on its own.
- [Use the flashlight on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16136041-use-the-flashlight-on-the-bark-watch-samsung-model.md): The flashlight lights up the whole screen in bright white, and you can adjust how bright it gets.
- [Take a screenshot on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16136490-take-a-screenshot-on-the-bark-watch-samsung-model.md): A quick press of both side buttons saves a picture of the screen, but holding them restarts the watch.
- [Set a screen lock on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16137231-set-a-screen-lock-on-the-bark-watch-samsung-model.md): Choose a PIN or pattern to lock the watch, and keep the code handy in case your child forgets it.
- [Use Water Lock for swimming with the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16137689-use-water-lock-for-swimming-with-the-bark-watch-samsung-model.md): Turn it on before your child gets in the water so drops do not tap the screen, then turn it off to clear the water out.
- [How to save battery on the Bark Watch](https://support.bark.us/en/articles/16156060-how-to-save-battery-on-the-bark-watch.md): Each model has a power-saving mode, and the Samsung model adds a Watch Only mode for extremely low battery.
- [Turn on touch sensitivity on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16165675-turn-on-touch-sensitivity-on-the-bark-watch-samsung-model.md): Boost the screen's touch response so it works better with gloves or a screen protector.
- [Use the voice recorder on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16165699-use-the-voice-recorder-on-the-bark-watch-samsung-model.md): Record voice memos on the watch and play them back anytime.
- [Use the compass on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16165754-use-the-compass-on-the-bark-watch-samsung-model.md): Your child can see which way they are facing, plus incline, altitude, and air pressure.
- [Use the calculator on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16165785-use-the-calculator-on-the-bark-watch-samsung-model.md): Do quick math right on the watch, and convert units too.
- [Use accessibility features on the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16166413-use-accessibility-features-on-the-bark-watch-samsung-model.md): Turn on tools like a screen reader, spoken notifications, and hands-free gestures.
- [How to set up an Android phone or tablet](https://support.bark.us/en/articles/13461177-how-to-set-up-an-android-phone-or-tablet.md): Install the Bark Kids app from bark.us/android to enable monitoring, screen time controls, and location tracking.
- [Install or Update Bark on Androids Supervised with Family Link](https://support.bark.us/en/articles/13461179-install-or-update-bark-on-androids-supervised-with-family-link.md): If you use Google Family Link, you'll need to allow apps from unknown sources inside the Family Link app before installing Bark.
- [Update the Bark Kids App on Android](https://support.bark.us/en/articles/13461180-update-the-bark-kids-app-on-android.md): The app updates automatically on the Bark Phone and Watch, but Androids require a manual update through the browser.
- [Learn how to use Androids](https://support.bark.us/en/articles/13461181-learn-how-to-use-androids.md): A guide to Android basics like connecting to Wi-Fi, making calls, managing contacts, and more.
- [How to set up an Amazon Fire tablet](https://support.bark.us/en/articles/13461182-how-to-set-up-an-amazon-fire-tablet.md): Install the Bark Kids app on an Amazon Fire tablet to enable monitoring, screen time controls, and location tracking.
- [Update the Bark Kids App on Amazon Fire](https://support.bark.us/en/articles/13461183-update-the-bark-kids-app-on-amazon-fire.md): Keep the Bark Kids app up to date on Amazon Fire tablets to make sure monitoring keeps working properly.
- [How to monitor Pinwheel devices with Bark](https://support.bark.us/en/articles/13461184-how-to-monitor-pinwheel-devices-with-bark.md): The Bark Kids app monitors texts, photos, videos, and more on Pinwheel devices when installed through the Pinwheel Caregiver Portal.
- [Connect the Bark Desktop App to your account](https://support.bark.us/en/articles/13461186-connect-the-bark-desktop-app-to-your-account.md): If you're setting up on your own computer, connecting via browser is faster than entering a pairing code manually.
- [How to set up monitoring on iPhone and iPad](https://support.bark.us/en/articles/13461187-how-to-set-up-monitoring-on-iphone-and-ipad.md): iOS setup | Monitor texts, photos, videos, WhatsApp, and Kik using your home computer, Bark Sync, or Bark Home.
- [How to prompt Bark to analyze an iOS device whenever you want](https://support.bark.us/en/articles/13461190-how-to-prompt-bark-to-analyze-an-ios-device-whenever-you-want.md): Bark scans iOS devices every 3–6 hours by default, but you can trigger a manual scan anytime from your dashboard.
- [Do I need to leave my computer on to monitor iOS?](https://support.bark.us/en/articles/13461194-do-i-need-to-leave-my-computer-on-to-monitor-ios.md): For the Bark Desktop App to scan your child's iOS device, your computer needs to be on and connected to the same Wi-Fi.
- [How to Monitor Safari Browsing on iOS](https://support.bark.us/en/articles/13461195-how-to-monitor-safari-browsing-on-ios.md): Add the Safari extension to your kid's iPhone or iPad.
- [Allow or Block Safari](https://support.bark.us/en/articles/13461197-allow-or-block-safari.md): Use Apple's Screen Time to block Safari, disable incognito mode, and restrict adult websites on your child's iPhone or iPad.
- [How to Monitor iOS Devices with the Bark Home](https://support.bark.us/en/articles/13461198-how-to-monitor-ios-devices-with-the-bark-home.md): When your child's iPhone or iPad connects to your home Wi-Fi, the Bark Home automatically scans it for potential issues.
- [How to Monitor iOS Devices with the Bark Desktop App](https://support.bark.us/en/articles/13461200-how-to-monitor-ios-devices-with-the-bark-desktop-app.md): When your child's iPhone or iPad connects to the same Wi-Fi as your computer, the Bark Desktop App automatically scans it for potential issues.
- [Recommended Sleep Settings for Mac](https://support.bark.us/en/articles/13461201-recommended-sleep-settings-for-mac.md): Set your Mac to stay awake so the Bark Desktop App can scan your child's iOS device as often as possible.
- [Recommended Sleep Settings for Windows](https://support.bark.us/en/articles/13461204-recommended-sleep-settings-for-windows.md): Set Windows to never sleep so the Bark Desktop App can scan your child's iOS device as often as possible.
- [Prevent your computer from going to sleep](https://support.bark.us/en/articles/13871398-prevent-your-computer-from-going-to-sleep.md): Your computer needs to stay awake for the Bark Desktop App to scan your child's iOS device.
- [LED Lights on the Bark Sync](https://support.bark.us/en/articles/13928364-led-lights-on-the-bark-sync.md): Learn what the light colors and flashes mean.
- [How to Monitor iOS Devices with the Bark Sync](https://support.bark.us/en/articles/13928365-how-to-monitor-ios-devices-with-the-bark-sync.md): Learn how to set up the Bark Sync for the first time.
- [Manage your kid’s screen time schedule](https://support.bark.us/en/articles/13461206-manage-your-kid-s-screen-time-schedule.md): Set automatic rules \(routines\) for when your child can access specific apps and sites throughout the day and week.
- [How to allow an app or website](https://support.bark.us/en/articles/13461207-how-to-allow-an-app-or-website.md): Learn how to un-block internet access to an app or site.
- [How to block an app or website](https://support.bark.us/en/articles/13461209-how-to-block-an-app-or-website.md): Block specific apps, websites, or entire categories of content on your child's devices or home network.
- [How to add bonus screen time to your kid's schedule](https://support.bark.us/en/articles/13461211-how-to-add-bonus-screen-time-to-your-kid-s-schedule.md): Give your child extra screen time time without changing the rules
- [Copy screen time rules between children or between routines](https://support.bark.us/en/articles/13461212-copy-screen-time-rules-between-children-or-between-routines.md): Import the rules or routines from one child to another child
- [How to pause the internet](https://support.bark.us/en/articles/13461213-how-to-pause-the-internet.md): Stop all apps and browser pages from loading.
- [How to test app and site blocking is working](https://support.bark.us/en/articles/13461214-how-to-test-app-and-site-blocking-is-working.md): Check if web filtering rules are applying correctly.
- [How does Bark's in-home filtering work?](https://support.bark.us/en/articles/13461215-how-does-bark-s-in-home-filtering-work.md): Use the Bark Home or a router with Bark built-in to block apps, set screen time schedules, and filter the web on any device connected to your home Wi-Fi.
- [How to set up in-home filtering](https://support.bark.us/en/articles/13461217-how-to-set-up-in-home-filtering.md): Set up the Bark Home or a router with Bark built-in.
- [In-Home Filtering Profiles](https://support.bark.us/en/articles/13461219-in-home-filtering-profiles.md): Learn the difference between Unmanaged, Shared, and Ignored.
- [Identify and Rename Devices for In-Home Filtering](https://support.bark.us/en/articles/13461221-identify-and-rename-devices-for-in-home-filtering.md): This makes it easier to manage web filtering.
- [How to set up in-home screen time controls](https://support.bark.us/en/articles/13461223-how-to-set-up-in-home-screen-time-controls.md): Assign devices to profiles and set app and site blocking rules for every device on your home Wi-Fi.
- [How to set up the Bark Home](https://support.bark.us/en/articles/13461224-how-to-set-up-the-bark-home.md): The Bark Home plugs into your existing router and sets up by scanning a QR code or visiting http://detect.network.
- [Is my router compatible with the Bark Home?](https://support.bark.us/en/articles/13461226-is-my-router-compatible-with-the-bark-home.md): Most likely, yes!
- [How to find your router model](https://support.bark.us/en/articles/13461227-how-to-find-your-router-model.md): You'll need your router's make and model to check if it's compatible with the Bark Home.
- [LED Lights on the Bark Home](https://support.bark.us/en/articles/13461229-led-lights-on-the-bark-home.md)
- [LED Lights on the Bark Home \(5100 Model\)](https://support.bark.us/en/articles/13461230-led-lights-on-the-bark-home-5100-model.md): Learn what the lights on your Bark Home mean.
- [LED Lights on the Bark Home \(5000 Model\)](https://support.bark.us/en/articles/13461232-led-lights-on-the-bark-home-5000-model.md): Learn what the lights on your Bark Home mean.
- [How to set up a router with Bark built-in](https://support.bark.us/en/articles/13461233-how-to-set-up-a-router-with-bark-built-in.md): A router with Bark built-in sets up through a web browser on your home network — no separate Bark Home device needed.
- [What routers have Bark built-in?](https://support.bark.us/en/articles/13461234-what-routers-have-bark-built-in.md): Some U.S. routers come with Bark's filtering software built in, so you don't need a separate Bark Home device.
- [How to find your Bark Home model](https://support.bark.us/en/articles/13461236-how-to-find-your-bark-home-model.md): Look at the bottom label or check out our reference images.
- [Integrating Bark Home into your existing network](https://support.bark.us/en/articles/13461238-integrating-bark-home-into-your-existing-network.md): This article is for users with an advanced network setup.
- [Prevent a device from being blocked by in-home filtering](https://support.bark.us/en/articles/13461239-prevent-a-device-from-being-blocked-by-in-home-filtering.md): Just select ignore.
- [How to remove a Bark Home or router from your account](https://support.bark.us/en/articles/13461240-how-to-remove-a-bark-home-or-router-from-your-account.md): Delete it from your dashboard.
- [How to set up Bark on computers](https://support.bark.us/en/articles/13461242-how-to-set-up-bark-on-computers.md): This includes Windows PC, Mac, and Chromebook.
- [How to set up a Chromebook](https://support.bark.us/en/articles/13461243-how-to-set-up-a-chromebook.md): Get your children's Chromebooks monitored with the app and browser extensions.
- [How to set up a Mac](https://support.bark.us/en/articles/13461244-how-to-set-up-a-mac.md): Set up browser extensions, connect social media accounts, and add Bark Home to monitor and filter your child's Macbook.
- [How to set up a Windows PC](https://support.bark.us/en/articles/13461246-how-to-set-up-a-windows-pc.md): Set up browser extensions, connect social media accounts, and add Bark Home to monitor and filter your child's Windows computer.
- [How to monitor Google Chrome on computers](https://support.bark.us/en/articles/13461247-how-to-monitor-google-chrome-on-computers.md): Install the Bark extensions on your child's browser.
- [How to monitor Microsoft Edge on computers](https://support.bark.us/en/articles/13461250-how-to-monitor-microsoft-edge-on-computers.md): Install the Bark for Edge extension on your child's browser.
- [Update the Bark for Chromebooks App](https://support.bark.us/en/articles/13461252-update-the-bark-for-chromebooks-app.md)

### ⚙️ Account & billing center

- [Account & billing information](https://support.bark.us/en/articles/13461263-account-billing-information.md): Learn how to change your plan type, check data usage for the Bark Phone, update your payment information, view invoices, and more.
- [How do I manage my Bark Phone or Bark Watch plan?](https://support.bark.us/en/articles/13461265-how-do-i-manage-my-bark-phone-or-bark-watch-plan.md): Manage device protection, data plans, replacements, and more.
- [Manage your Bark subscription through Apple](https://support.bark.us/en/articles/13461266-manage-your-bark-subscription-through-apple.md): If you signed up through Apple, billing is managed through Apple directly — not through Bark.
- [There was an issue with your payment](https://support.bark.us/en/articles/13461268-there-was-an-issue-with-your-payment.md): How to update your payment information if there was an issue with your payment.
- [Can I adjust the start date of my billing cycle?](https://support.bark.us/en/articles/13461269-can-i-adjust-the-start-date-of-my-billing-cycle.md): Note that this only works if you pay by credit or debit card.
- [Refer a friend](https://support.bark.us/en/articles/13461271-refer-a-friend.md): When a friend signs up with your referral link and stays past the free trial, you both get a credit on your next invoice.
- [How do I cancel my Bark account?](https://support.bark.us/en/articles/13461273-how-do-i-cancel-my-bark-account.md): You can cancel in your account settings at any time.
- [How do I reactivate my account?](https://support.bark.us/en/articles/13461274-how-do-i-reactivate-my-account.md): Log back in with your previous credentials to reactivate your Bark account.
- [Device Protection for Bark Phones and Watches](https://support.bark.us/en/articles/13461277-device-protection-for-bark-phones-and-watches.md): Add AKKO device protection at checkout or anytime after setup.
- [Bark Phone Orders and Shipping](https://support.bark.us/en/articles/13461279-bark-phone-orders-and-shipping.md): Learn how to manage your Bark Phone order or view tracking info.
- [Bark Home Orders, Shipping, or Returns](https://support.bark.us/en/articles/13461281-bark-home-orders-shipping-or-returns.md): Learn how to manage your Bark Home order or view tracking info.
- [Bark Watch Orders and Shipping](https://support.bark.us/en/articles/13461283-bark-watch-orders-and-shipping.md): How to order the Bark Watch and what to expect with shipping.
- [How to port your phone number to Bark](https://support.bark.us/en/articles/13461284-how-to-port-your-phone-number-to-bark.md): Bring your child's existing phone number into Bark, or transfer it out.
- [View call, text, and data logs for the Bark Phone and Watch](https://support.bark.us/en/articles/13461286-view-call-text-and-data-logs-for-the-bark-phone-and-watch.md): Monitoring by Bark doesn't count toward your data limit, and speeds slow \(not stop\) if your child hits their cap.
- [How do I upgrade my kid's Bark Phone?](https://support.bark.us/en/articles/13461287-how-do-i-upgrade-my-kid-s-bark-phone.md): When you upgrade, your child gets the latest Samsung model but keeps their existing phone number.
- [Do I own my Bark Phone?](https://support.bark.us/en/articles/13461288-do-i-own-my-bark-phone.md): Ownership depends on where you ordered and whether your installment plan is paid off.
- [Do I own my Bark Watch?](https://support.bark.us/en/articles/13461289-do-i-own-my-bark-watch.md): Ownership depends on where you ordered and whether your installment plan is paid off.
- [Bark Phone Replacements and Returns](https://support.bark.us/en/articles/13461292-bark-phone-replacements-and-returns.md): Learn your replacement and return options for the Bark Phone.
- [Bark Watch Replacements and Returns](https://support.bark.us/en/articles/13461296-bark-watch-replacements-and-returns.md): Learn your replacement and return options for the Bark Watch.
- [How to find your number porting information](https://support.bark.us/en/articles/13461297-how-to-find-your-number-porting-information.md): You'll need your account number and PIN from your current carrier to transfer your phone number to Bark.
- [Buying, selling, or giving away a used Bark Phone or Watch](https://support.bark.us/en/articles/13461298-buying-selling-or-giving-away-a-used-bark-phone-or-watch.md): Those sold by third parties through eBay, Facebook Marketplace, etc.
- [Bark Sync Orders, Shipping, or Returns](https://support.bark.us/en/articles/13928369-bark-sync-orders-shipping-or-returns.md): Learn how to manage your Bark Sync order or view tracking info.
- [Custom Cases for the Bark Phone](https://support.bark.us/en/articles/14303604-custom-cases-for-the-bark-phone.md): How to order a custom case for your Bark Phone.
- [What happens after I return an item to Bark?](https://support.bark.us/en/articles/15519475-what-happens-after-i-return-an-item-to-bark.md): When you return an item to Bark, the process involves several steps to ensure your return is handled efficiently. Below is an overview of what to expect:
- [Bark alerts](https://support.bark.us/en/articles/13461299-bark-alerts.md): Bark sends alerts when it detects potential issues like bullying, depression, or sexting — here's how to manage them.
- [How to delete alerts](https://support.bark.us/en/articles/13461301-how-to-delete-alerts.md): Deleted alerts cannot be recovered, so consider using Read/Unread filters instead.
- [How to find alerts using filters](https://support.bark.us/en/articles/13461303-how-to-find-alerts-using-filters.md): Filter alerts by child, platform, severity, read status, and more to find what you're looking for faster.
- [Parent app](https://support.bark.us/en/articles/13461304-parent-app.md): You can also manage your Bark account from any browser at bark.us without the app.
- [Kids app](https://support.bark.us/en/articles/13461305-kids-app.md): The Bark Kids app is required for screen time controls and location tracking to work.
- [Add another family member to receive alerts](https://support.bark.us/en/articles/13461308-add-another-family-member-to-receive-alerts.md): Additional contacts receive the same alert notifications and can log in to review them with the main account credentials.
- [How to adjust the sensitivity of alerts](https://support.bark.us/en/articles/13461309-how-to-adjust-the-sensitivity-of-alerts.md): Adjust alert sensitivity by child and category so you get more of the alerts that matter and fewer that don't.
- [Text notifications](https://support.bark.us/en/articles/13461310-text-notifications.md): Text alerts notify you of issues via SMS. Text monitoring is a separate feature that scans your child's messages.
- [Ignore alerts for a particular user, group, song, or subscription](https://support.bark.us/en/articles/13461312-ignore-alerts-for-a-particular-user-group-song-or-subscription.md): Silence future alerts from specific contacts, group chats, songs, or YouTube subscriptions without turning off monitoring entirely.
- [What to do when you want to learn more about an alert](https://support.bark.us/en/articles/13461313-what-to-do-when-you-want-to-learn-more-about-an-alert.md): Each alert includes the platform, timestamp, and recommended actions to help you decide what to do next.
- [How to make sure you’re getting emails from Bark](https://support.bark.us/en/articles/13461314-how-to-make-sure-you-re-getting-emails-from-bark.md): If Bark alert emails are going to spam, here's how to whitelist bark.us in Gmail, Outlook, and Yahoo.
- [Reset your password](https://support.bark.us/en/articles/13461317-reset-your-password.md): Reset your Bark password from the login page — all active sessions will be logged out once you do.
- [Update the account holder's profile](https://support.bark.us/en/articles/13461318-update-the-account-holder-s-profile.md): Update your name, email, password, time zone, billing, and more from your Bark account settings.
- [How to add a child or home profile](https://support.bark.us/en/articles/13461319-how-to-add-a-child-or-home-profile.md): You can add unlimited child and home profiles to your Bark account at no extra cost.
- [Update a child's profile name, birthday, or avatar](https://support.bark.us/en/articles/13461320-update-a-child-s-profile-name-birthday-or-avatar.md): You can update your child's avatar, name, and birthday from their profile in the parent app.
- [Prevent your kid from accessing your Bark account](https://support.bark.us/en/articles/13461321-prevent-your-kid-from-accessing-your-bark-account.md): Set a 4-digit PIN so Bark requires it after 1 hour of inactivity, keeping your child out of your account.
- [My kid got a new phone, tablet, or computer](https://support.bark.us/en/articles/13461322-my-kid-got-a-new-phone-tablet-or-computer.md): You'll need to re-add Bark to your child's new device — it doesn't transfer automatically \(unless it's a Bark Phone or Watch\).
- [Move a phone, tablet, or computer from one kid to another](https://support.bark.us/en/articles/13461323-move-a-phone-tablet-or-computer-from-one-kid-to-another.md): How to pass down a device with Bark on it from one child to another.
- [How to remove a child or home profile](https://support.bark.us/en/articles/13461324-how-to-remove-a-child-or-home-profile.md): Removing a profile permanently deletes all connected accounts, devices, and alerts for that profile.
- [How to merge devices](https://support.bark.us/en/articles/13461325-how-to-merge-devices.md): If the same device appears twice in your dashboard, merging combines them into one entry.
- [How to split up devices that were accidentally merged](https://support.bark.us/en/articles/13461326-how-to-split-up-devices-that-were-accidentally-merged.md): If two devices were accidentally merged into one, you can split them back into separate entries.
- [How to remove a device](https://support.bark.us/en/articles/13461327-how-to-remove-a-device.md): Only do this if the device has been lost, traded in, or retired.
- [How to delete accounts and apps from monitoring](https://support.bark.us/en/articles/13461328-how-to-delete-accounts-and-apps-from-monitoring.md): We recommend keeping accounts connected even if unused — but here's how to remove one if needed.

### 💡 Solve a problem

- [Troubleshoot the Bark Phone](https://support.bark.us/en/articles/13461330-troubleshoot-the-bark-phone.md): Fix issues with the Bark Phone.
- ["Sorry, we can't activate the device" error when setting up Bark Phone](https://support.bark.us/en/articles/13461332-sorry-we-can-t-activate-the-device-error-when-setting-up-bark-phone.md): This usually happens when the Bark Phone isn't connected to Wi-Fi or you're signed into the wrong Bark account.
- [Stuck During Bark Phone Setup](https://support.bark.us/en/articles/13461333-stuck-during-bark-phone-setup.md): Covers common setup issues including slow activation, device errors, and phones assigned to the wrong child.
- [Why does it say "Sign in with your work account" on a Bark Phone?](https://support.bark.us/en/articles/13461335-why-does-it-say-sign-in-with-your-work-account-on-a-bark-phone.md): This is a standard Google prompt on managed devices like the Bark Phone.
- [Bark Phone stuck on "Activate Family Link Parental Controls"](https://support.bark.us/en/articles/13461336-bark-phone-stuck-on-activate-family-link-parental-controls.md): The Bark Phone doesn't support Google Family Link parental controls.
- [Bark Phone says "Google Play services account action required"](https://support.bark.us/en/articles/13461338-bark-phone-says-google-play-services-account-action-required.md): This notification usually means the Google account signed into the Bark Phone isn't compatible with the device.
- [Can I use Google Family Link to supervise a Bark Phone?](https://support.bark.us/en/articles/13461340-can-i-use-google-family-link-to-supervise-a-bark-phone.md): No, but Bark’s built-in features cover everything you would receive via Google Family Link and so much more.
- [Bark Phone can't make calls](https://support.bark.us/en/articles/13461341-bark-phone-can-t-make-calls.md): If you see 'Service not available' or 'Emergency calls only,' try these fixes before contacting support.
- [Why are my contacts, emails, and events showing up on my child's Bark Phone?](https://support.bark.us/en/articles/13461343-why-are-my-contacts-emails-and-events-showing-up-on-my-child-s-bark-phone.md): Sign out of your Google account on the Bark Phone and sign back in with your child's account instead.
- [Why does it say "This device belongs to your organization" on a Bark Phone?](https://support.bark.us/en/articles/13461344-why-does-it-say-this-device-belongs-to-your-organization-on-a-bark-phone.md): This is expected behavior and does not affect how the Bark Phone works.
- [Can't install Bark Kids app on a Bark Phone](https://support.bark.us/en/articles/13461345-can-t-install-bark-kids-app-on-a-bark-phone.md): The Bark Kids app comes pre-installed on a Bark Phone.
- [Google Play Store is missing from the Bark Phone](https://support.bark.us/en/articles/13461346-google-play-store-is-missing-from-the-bark-phone.md): The Play Store may be hidden or disabled depending on your child's Bark Phone plan or your App Store settings.
- [Manage settings app access for the Bark Phone](https://support.bark.us/en/articles/13461348-manage-settings-app-access-for-the-bark-phone.md): The Settings app can't be blocked on the Bark Phone, but restricted settings require a device code only you have.
- [Unable to sign in to Google Play Store or Google services](https://support.bark.us/en/articles/13461350-unable-to-sign-in-to-google-play-store-or-google-services.md): Supervised and school-issued Google accounts may not work on the Bark Phone — here's how to fix it.
- [Error on Google Play: "Problem communicating with Google servers"](https://support.bark.us/en/articles/13461351-error-on-google-play-problem-communicating-with-google-servers.md): This error usually means a spotty internet connection or a web filter is blocking Google's servers.
- [Error on Google Play: "This app won't work for your device"](https://support.bark.us/en/articles/13461352-error-on-google-play-this-app-won-t-work-for-your-device.md): Try updating your child's software first — if that doesn't help, the app may simply not support the device.
- [Can't find an app in the Google Play Store of the Bark Phone](https://support.bark.us/en/articles/13461354-can-t-find-an-app-in-the-google-play-store-of-the-bark-phone.md): If you see 'Parental controls restrict downloading of this app,' Google Play parental controls are turned on and need to be disabled.
- [Google Play app downloads and updates stuck "pending" or "Waiting for Wi-Fi"](https://support.bark.us/en/articles/13461356-google-play-app-downloads-and-updates-stuck-pending-or-waiting-for-wi-fi.md): Enable Mobile Data first, then clear the Play Store cache or uninstall updates if downloads remain stuck.
- ["Already used ICCID" error when setting up Bark Phone](https://support.bark.us/en/articles/13461357-already-used-iccid-error-when-setting-up-bark-phone.md): This error may be caused by the SIM card being in the wrong slot, the wrong SIM card being inserted, or the phone not being connected to Wi-Fi.
- ["Message not sent. Touch to retry" Error on a Bark Phone](https://support.bark.us/en/articles/13461358-message-not-sent-touch-to-retry-error-on-a-bark-phone.md): There's an issue with the cell reception, SIM card, or billing.
- ["Couldn't send message, service unavailable" Error on a Bark Phone](https://support.bark.us/en/articles/13461360-couldn-t-send-message-service-unavailable-error-on-a-bark-phone.md): There's an issue with the cell reception, SIM card, or billing.
- ["Message Blocking is Active" Error on a Bark Phone](https://support.bark.us/en/articles/13461361-message-blocking-is-active-error-on-a-bark-phone.md): There's a billing issue with your child's phone or with the other person they're texting.
- ["Not Registered on Network" Error on a Bark Phone](https://support.bark.us/en/articles/13461362-not-registered-on-network-error-on-a-bark-phone.md): There's an issue with the SIM card or with billing. 
- ["SIM1 not provisioned" Error on a Bark Phone](https://support.bark.us/en/articles/13461364-sim1-not-provisioned-error-on-a-bark-phone.md): There's an issue with the SIM card or with billing.
- ["Emergency calls only" Error on a Bark Phone](https://support.bark.us/en/articles/13461366-emergency-calls-only-error-on-a-bark-phone.md): There's an issue with the SIM card or with billing.
- ["The subscriber you have dialed is not in service" when calling a Bark Phone](https://support.bark.us/en/articles/13461369-the-subscriber-you-have-dialed-is-not-in-service-when-calling-a-bark-phone.md): There's an issue with the Bark Phone's SIM card or billing. 
- [Important Bark Phone Setting Has Been Disabled](https://support.bark.us/en/articles/13461371-important-bark-phone-setting-has-been-disabled.md): This means tamper protections have kicked in.
- [Screen turns off while using the Bark Phone](https://support.bark.us/en/articles/13461372-screen-turns-off-while-using-the-bark-phone.md): Adjust the screen timeout setting to keep the display on longer between interactions.
- [Screen time protection has been disrupted on the Bark Phone](https://support.bark.us/en/articles/13461374-screen-time-protection-has-been-disrupted-on-the-bark-phone.md): Screen time and web filtering on the Bark Phone relies on a VPN connection.
- [Forgot Bark Phone lock screen password or PIN](https://support.bark.us/en/articles/13461375-forgot-bark-phone-lock-screen-password-or-pin.md): Bark support will need to help you reset a forgotten lock screen PIN, password, or pattern on the Bark Phone.
- ["Action not allowed" message on a Bark Phone](https://support.bark.us/en/articles/13461376-action-not-allowed-message-on-a-bark-phone.md): This message means an app or feature has been blocked either by your settings or by Bark's automatic protections.
- [How to check the SIM/MicroSD slot on a Bark Phone](https://support.bark.us/en/articles/13461378-how-to-check-the-sim-microsd-slot-on-a-bark-phone.md): Use an ejector pin or small paperclip to eject the tray.
- [All Bark Phone apps are grayed out or blocked](https://support.bark.us/en/articles/13461379-all-bark-phone-apps-are-grayed-out-or-blocked.md): Learn how to get apps back to normal.
- [Unapproved numbers can call or text the Bark Phone](https://support.bark.us/en/articles/13461381-unapproved-numbers-can-call-or-text-the-bark-phone.md): Adjust a few settings to block them.
- [Bark Phone rule changes are slow to update](https://support.bark.us/en/articles/13461382-bark-phone-rule-changes-are-slow-to-update.md): Rule changes require an internet connection and active Bark permissions to reach the Bark Phone.
- [Troubleshoot the texting app on the Bark Phone](https://support.bark.us/en/articles/13461383-troubleshoot-the-texting-app-on-the-bark-phone.md): Fix issues with Bark Phone texting.
- [How do I save photos from texts on a Bark Phone?](https://support.bark.us/en/articles/13461384-how-do-i-save-photos-from-texts-on-a-bark-phone.md): Tap and hold a message to save an image, or use Google Photos or Drive for larger files.
- [Troubleshooting the Camera App on the Bark Phone](https://support.bark.us/en/articles/13461386-troubleshooting-the-camera-app-on-the-bark-phone.md): If the camera app is missing, it's likely blocked in your Bark parent app settings.
- [Bark Phone Message Attachment Size Exceeds Max MMS Limit](https://support.bark.us/en/articles/13461387-bark-phone-message-attachment-size-exceeds-max-mms-limit.md): Photo and video attachments to texts are automatically compressed to save cellular data.
- [Storage access is disabled in Bark Phone](https://support.bark.us/en/articles/13461388-storage-access-is-disabled-in-bark-phone.md): The Bark Phone needs Storage Access enabled for the Bark Kids and Bark Guard Dog apps to work properly.
- [Bark Phone won't automatically connect to Wi-Fi](https://support.bark.us/en/articles/13461389-bark-phone-won-t-automatically-connect-to-wi-fi.md): Enable auto-reconnect in Wi-Fi settings, or use location services to turn Wi-Fi on and off automatically.
- [The Find Phone or Watch button disappeared from the dashboard](https://support.bark.us/en/articles/13461390-the-find-phone-or-watch-button-disappeared-from-the-dashboard.md): The Find Phone or Watch button disappears when service is canceled or suspended due to a billing issue.
- ["No app found to open URL" error on Bark Phone](https://support.bark.us/en/articles/13461391-no-app-found-to-open-url-error-on-bark-phone.md): Web browsing is blocked on this Bark Phone, either by your settings or because the device is on the Starter Plan.
- ["Subscriber not found" error when updating E-911 address for Bark Phone](https://support.bark.us/en/articles/13461392-subscriber-not-found-error-when-updating-e-911-address-for-bark-phone.md): If you see this error after updating your E-911 address, contact Bark support to complete the update manually.
- [Airplane Mode on Bark devices](https://support.bark.us/en/articles/13461393-airplane-mode-on-bark-devices.md): Airplane Mode is blocked by default on most Bark devices, but not on the Bark Watch Samsung model.
- [Move a Bark Phone or Watch to a different kid](https://support.bark.us/en/articles/13461395-move-a-bark-phone-or-watch-to-a-different-kid.md): You'll need to contact Bark support to transfer a Bark Phone or Watch from one child to another.
- [Samsung News](https://support.bark.us/en/articles/13461397-samsung-news.md): You can block Samsung News in Bark or remove it from the home screen.
- [Samsung Kids](https://support.bark.us/en/articles/13461398-samsung-kids.md): Samsung Kids is not recommended on the Bark Phone — use Bark's built-in parental controls instead.
- [Samsung Smart Switch App](https://support.bark.us/en/articles/13461399-samsung-smart-switch-app.md): Samsung Smart Switch is not compatible with the Bark Phone — use these alternatives to transfer your data instead.
- [Google One App](https://support.bark.us/en/articles/13461400-google-one-app.md): Google One's backup feature will not work with the Bark Phone.
- [Stuck in Bark Watch Setup](https://support.bark.us/en/articles/13461401-stuck-in-bark-watch-setup.md): Covers common setup issues including slow activation, error messages, and watches assigned to the wrong child.
- [Screen turns off while using the Bark Watch](https://support.bark.us/en/articles/13461402-screen-turns-off-while-using-the-bark-watch.md): You can keep the screen on longer by changing its timeout in the watch's display settings.
- [Bark Watch calls disconnect unexpectedly](https://support.bark.us/en/articles/13461403-bark-watch-calls-disconnect-unexpectedly.md): A weak cell signal is the most common reason calls drop on the watch.
- [Bark Watch can't send texts or make calls](https://support.bark.us/en/articles/13461404-bark-watch-can-t-send-texts-or-make-calls.md): Most texting and calling problems come down to signal, your rules, or contact approval.
- [If your Bark Watch won't charge or it won't turn on](https://support.bark.us/en/articles/13461405-if-your-bark-watch-won-t-charge-or-it-won-t-turn-on.md): Check the charging connection and clean the port first.
- [Bark Watch can't share photos or videos via Bluetooth](https://support.bark.us/en/articles/13461406-bark-watch-can-t-share-photos-or-videos-via-bluetooth.md): Bluetooth sharing isn't supported on the Bark Watch, but your child can share photos and videos via text.
- [Bark Watch fails to install firmware update](https://support.bark.us/en/articles/13461408-bark-watch-fails-to-install-firmware-update.md): Make sure it's connected to Wi-Fi for the update.
- [Bark Watch is overheating](https://support.bark.us/en/articles/14289704-bark-watch-is-overheating.md): If the watch gets too hot, it shuts down to protect itself. Let it cool before using it again.
- [Bark Watch is unresponsive](https://support.bark.us/en/articles/15437014-bark-watch-is-unresponsive.md): What to do if it won't respond to touches or button presses.
- [Can't find the charging cable for the Bark Watch \(Samsung model\)](https://support.bark.us/en/articles/16418455-can-t-find-the-charging-cable-for-the-bark-watch-samsung-model.md): It's in the box, but you may have missed it.
- [Troubleshoot Android](https://support.bark.us/en/articles/13461409-troubleshoot-android.md): Fix issues with your child's Android phone or tablet
- [Screen time protection has been disrupted on Android](https://support.bark.us/en/articles/13461410-screen-time-protection-has-been-disrupted-on-android.md): Just open the Bark Kids app to reconnect the VPN.
- ["Parent needed" error when installing Bark Kids app on Android](https://support.bark.us/en/articles/13461411-parent-needed-error-when-installing-bark-kids-app-on-android.md): You'll need to allow apps from unknown sources in the Family Link app.
- ["Action not allowed" error when installing Bark Kids app on Android](https://support.bark.us/en/articles/13461412-action-not-allowed-error-when-installing-bark-kids-app-on-android.md): Allow apps from unknown sources in your Family Link parent app.
- ["Harmful app blocked" error when installing Bark Kids app on Android](https://support.bark.us/en/articles/13461413-harmful-app-blocked-error-when-installing-bark-kids-app-on-android.md): Just tap More details \> Install anyway to get past it.
- ["Unknown app blocked" error due to "Auto Blocker" setting on Samsung devices](https://support.bark.us/en/articles/13461414-unknown-app-blocked-error-due-to-auto-blocker-setting-on-samsung-devices.md): Disable Auto Blocker in device settings to get past it.
- ["App was denied access" error when installing Bark Kids app on Android](https://support.bark.us/en/articles/13461415-app-was-denied-access-error-when-installing-bark-kids-app-on-android.md): Allow restricted settings to get past it.
- [Turn off Secure DNS on Android](https://support.bark.us/en/articles/13461416-turn-off-secure-dns-on-android.md): Secure DNS can interfere with Bark's screen time controls on Android and should be turned off in Chrome.
- [Turn off Private DNS on Android](https://support.bark.us/en/articles/13461417-turn-off-private-dns-on-android.md): Private DNS can interfere with Bark's screen time controls on Android and should be turned off.
- [Enable Accessibility for Bark on Android](https://support.bark.us/en/articles/13461419-enable-accessibility-for-bark-on-android.md): The Bark Kids app requires Accessibility to be enabled on Android to monitor your child's device properly.
- [Troubleshoot Amazon Fire](https://support.bark.us/en/articles/13461423-troubleshoot-amazon-fire.md): Fix issues with your child's Amazon tablet.
- [Turn off Secure DNS on Amazon Fire](https://support.bark.us/en/articles/13461424-turn-off-secure-dns-on-amazon-fire.md): Secure DNS can interfere with Bark's screen time controls on Amazon Fire and should be turned off.
- [Enable Accessibility for Bark on Amazon Fire](https://support.bark.us/en/articles/13461425-enable-accessibility-for-bark-on-amazon-fire.md): The Bark Kids app requires Accessibility to be enabled on Amazon Fire to monitor your child's device properly.
- [Prevent Bark Kids from being affected by battery settings on Android](https://support.bark.us/en/articles/13461426-prevent-bark-kids-from-being-affected-by-battery-settings-on-android.md): Battery optimization settings on Android can prevent Bark from running in the background.
- [Prevent Bark Kids from being affected by data settings on Android](https://support.bark.us/en/articles/13461427-prevent-bark-kids-from-being-affected-by-data-settings-on-android.md): Data saver settings on Android can prevent Bark from staying connected.
- [How to bookmark Bark on your Android home screen](https://support.bark.us/en/articles/13461429-how-to-bookmark-bark-on-your-android-home-screen.md): Bookmarking the Bark website gives you app-like access without needing the parent app installed.
- [Battery optimization on Samsung devices](https://support.bark.us/en/articles/13461430-battery-optimization-on-samsung-devices.md): Samsung's One UI has additional battery settings beyond standard Android that can interfere with Bark.
- [Battery optimization on Pinwheel devices](https://support.bark.us/en/articles/13461431-battery-optimization-on-pinwheel-devices.md): The Pinwheel Portal also needs Bark allowed for all modes in addition to device-level battery settings.
- [Battery optimization on Huawei devices](https://support.bark.us/en/articles/13461432-battery-optimization-on-huawei-devices.md): These extra steps are required in addition to the standard Android battery settings.
- [Battery optimization on Sony devices](https://support.bark.us/en/articles/13461433-battery-optimization-on-sony-devices.md): Stamina Mode on Sony devices can restrict background apps like Bark and needs to be disabled separately.
- [Battery optimization on Palm devices](https://support.bark.us/en/articles/13461434-battery-optimization-on-palm-devices.md): Palm devices have a Sleep feature that can interrupt Bark unless background data and optimization are adjusted.
- [Battery optimization on OnePlus devices](https://support.bark.us/en/articles/13461435-battery-optimization-on-oneplus-devices.md): OnePlus's Oxygen OS has multiple layered battery settings.
- [Screen time protection has been disrupted on iOS](https://support.bark.us/en/articles/13461436-screen-time-protection-has-been-disrupted-on-ios.md): Just open the Bark Kids app to reconnect the VPN.
- [Troubleshoot iPhone and iPad](https://support.bark.us/en/articles/13461437-troubleshoot-iphone-and-ipad.md): Fix issues with your child's iOS device.
- [Error: Kid was asked to enter their passcode and we're still waiting](https://support.bark.us/en/articles/13461438-error-kid-was-asked-to-enter-their-passcode-and-we-re-still-waiting.md): Apple requires a passcode for iOS monitoring, but switching to the Bark Sync removes this step entirely.
- [There was a problem analyzing the iOS device](https://support.bark.us/en/articles/13461440-there-was-a-problem-analyzing-the-ios-device.md): Troubleshooting steps differ depending on whether you use Bark Sync, Bark Home, or a computer to monitor iOS.
- [iOS device not detected over Wi-Fi](https://support.bark.us/en/articles/13461441-ios-device-not-detected-over-wi-fi.md): Wi-Fi detection issues are usually fixed by checking your network connection, VPN settings, or firewall.
- [iOS device not detected over USB](https://support.bark.us/en/articles/13461442-ios-device-not-detected-over-usb.md): What to do if your child's iOS device is not detected while plugged in.
- [Check available storage space on your devices](https://support.bark.us/en/articles/13461443-check-available-storage-space-on-your-devices.md): Low storage can affect iOS monitoring. Here's how to check — and fix it.
- [Check for software updates on your devices](https://support.bark.us/en/articles/13461444-check-for-software-updates-on-your-devices.md): Learn how to update the software on your family's devices.
- [Allow Bark through your firewall](https://support.bark.us/en/articles/13461445-allow-bark-through-your-firewall.md): Your firewall may be accidentally blocking the Bark Desktop App or Bark Home from doing its job.
- [iOS device is no longer paired or trusted](https://support.bark.us/en/articles/13461446-ios-device-is-no-longer-paired-or-trusted.md): This usually happens after a device settings change or a long period without connecting.
- [How to prevent your kid from deleting Bark on iOS](https://support.bark.us/en/articles/13461447-how-to-prevent-your-kid-from-deleting-bark-on-ios.md)
- [Update the Bark Kids App on iOS](https://support.bark.us/en/articles/13461448-update-the-bark-kids-app-on-ios.md): The Bark Kids app updates automatically by default, but here's how to update it manually if needed.
- [Enable cellular data for the Bark Kids app on iOS](https://support.bark.us/en/articles/13461449-enable-cellular-data-for-the-bark-kids-app-on-ios.md): Cellular data must be enabled for the Bark Kids app to block apps and sites when your child is away from home Wi-Fi.
- [How to Update iTunes](https://support.bark.us/en/articles/13461450-how-to-update-itunes.md): Update instructions vary depending on whether you're on a Windows PC or a Mac.
- [Update Apple Software on Mac](https://support.bark.us/en/articles/13461451-update-apple-software-on-mac.md): Get Apple drivers updated to monitor iOS devices with the computer method.
- [Update Apple Software on Windows](https://support.bark.us/en/articles/13461452-update-apple-software-on-windows.md): Get Apple drivers updated to monitor iOS devices with the computer method.
- [Update the Bark Desktop App on Mac](https://support.bark.us/en/articles/13461454-update-the-bark-desktop-app-on-mac.md): We automatically update the Bark Desktop App on Mac.
- [Update the Bark Desktop App on Windows](https://support.bark.us/en/articles/13461455-update-the-bark-desktop-app-on-windows.md): We automatically update the Bark Desktop App on Windows.
- [How to bookmark Bark on your iPhone home screen](https://support.bark.us/en/articles/13461457-how-to-bookmark-bark-on-your-iphone-home-screen.md): Bookmarking the Bark website gives you app-like access on your iPhone or iPad without needing the parent app installed.
- [Delete old iOS monitoring files on Mac](https://support.bark.us/en/articles/13461458-delete-old-ios-monitoring-files-on-mac.md): Wipe all Bark Desktop App data from MacOS.
- [Delete old iOS monitoring files on Windows](https://support.bark.us/en/articles/13461460-delete-old-ios-monitoring-files-on-windows.md): Wipe all Bark Desktop App data from your PC.
- [Bark Desktop App is not opening on Mac](https://support.bark.us/en/articles/13461461-bark-desktop-app-is-not-opening-on-mac.md): Fix it by adjusting a few settings.
- [Bark Desktop App is not opening on Windows](https://support.bark.us/en/articles/13461462-bark-desktop-app-is-not-opening-on-windows.md): Fix it by adjusting a few settings.
- [Error: Data on iOS device is encrypted](https://support.bark.us/en/articles/13461463-error-data-on-ios-device-is-encrypted.md): Encryption needs to be removed through iTunes or Finder before Bark can analyze the device.
- ["Privacy Warning" on an iOS device](https://support.bark.us/en/articles/13461464-privacy-warning-on-an-ios-device.md): This warning is expected when using Bark Home and doesn't mean anything is wrong with your network.
- [Bark Sync has poor Wi-Fi connectivity](https://support.bark.us/en/articles/13928372-bark-sync-has-poor-wi-fi-connectivity.md): Place the Bark Sync closer to your router and check the signal strength in the Bark Kids app.
- [Bark Sync can't connect to Wi-Fi](https://support.bark.us/en/articles/13928374-bark-sync-can-t-connect-to-wi-fi.md): A blinking blue LED means the Bark Sync lost its Wi-Fi connection — plugging in your child's device and tapping the error in the Bark Kids app will reconnect it.
- [Bark Sync has incorrect lock screen passcode saved](https://support.bark.us/en/articles/13928376-bark-sync-has-incorrect-lock-screen-passcode-saved.md): You can update the saved passcode from either the parent app or the Bark Kids app on your child's device.
- [iOS device has no network connectivity when plugged into Bark Sync](https://support.bark.us/en/articles/13928378-ios-device-has-no-network-connectivity-when-plugged-into-bark-sync.md): The Bark Sync may have lost its Wi-Fi connection.
- [Error: "Sync not found" during setup](https://support.bark.us/en/articles/14061709-error-sync-not-found-during-setup.md): Check that the Bark-provided cable is securely connected between the iOS device and Bark Sync.
- [Troubleshoot Social Media, Drive, & Email](https://support.bark.us/en/articles/13461465-troubleshoot-social-media-drive-email.md): Fix issues with monitoring your child's connected accounts/apps.
- [Snapchat alerts show "unknown" contacts](https://support.bark.us/en/articles/13461466-snapchat-alerts-show-unknown-contacts.md): Snapchat changes have limited Bark's ability to show contact names, but monitoring and alerts still work.
- [YouTube keeps getting disconnected from Bark](https://support.bark.us/en/articles/13461467-youtube-keeps-getting-disconnected-from-bark.md): YouTube disconnects from Bark when account passwords, security settings, or age restrictions prevent access.
- [If a website, app, game, or feature isn't working on your child's device](https://support.bark.us/en/articles/13461469-if-a-website-app-game-or-feature-isn-t-working-on-your-child-s-device.md): Blocked apps and sites can cause errors, slow performance, or features that stop working unexpectedly.
- [Troubleshooting screen time & web filtering](https://support.bark.us/en/articles/13461470-troubleshooting-screen-time-web-filtering.md): Blocked apps and sites can cause errors, slow performance, or features that stop working unexpectedly.
- [Screen time protection has been disrupted](https://support.bark.us/en/articles/13461471-screen-time-protection-has-been-disrupted.md): Screen time protection can be disrupted when the Bark Kids VPN is disabled.
- [Bark Home "Not detected" or "MAC address does not match any known devices" error during setup](https://support.bark.us/en/articles/13461472-bark-home-not-detected-or-mac-address-does-not-match-any-known-devices-error-during-setup.md): Learn how to fix setup issues with Bark Home.
- [Slow internet speeds](https://support.bark.us/en/articles/13461473-slow-internet-speeds.md): Learn how to improve your speed.
- [Turn off Secure DNS on Chromebook](https://support.bark.us/en/articles/13461474-turn-off-secure-dns-on-chromebook.md): If websites and apps aren't being blocked on your child's Chromebook, check whether Secure DNS is enabled.
- [Device is using a private address or randomized MAC address](https://support.bark.us/en/articles/13461475-device-is-using-a-private-address-or-randomized-mac-address.md): Fix this so that your screen time & web filtering rules stay in place.
- [Mobile screen time & filtering was manually disabled](https://support.bark.us/en/articles/13461476-mobile-screen-time-filtering-was-manually-disabled.md): A lapse in screen time protection was detected and later fixed — here's what to check to prevent it from happening again.
- [My kid's computer isn't blocking websites and apps](https://support.bark.us/en/articles/13461477-my-kid-s-computer-isn-t-blocking-websites-and-apps.md): Computers are filtered through Bark Home — make sure the device is identified, assigned, and has Secure DNS turned off.
- [Turn off Secure DNS on Windows and Mac](https://support.bark.us/en/articles/13461479-turn-off-secure-dns-on-windows-and-mac.md): If sites and apps are not being blocked on your child's computer browser, Secure DNS could be the reason!
- [Bark Home has lost contact](https://support.bark.us/en/articles/13461480-bark-home-has-lost-contact.md): Check the power, ethernet connection, and LED lights to get the Bark Home back online.
- [Disable Guest Mode on Chromebook](https://support.bark.us/en/articles/13461481-disable-guest-mode-on-chromebook.md): Without disabling Guest Mode, children can browse the web without Bark's monitoring or filtering in place.
- [Screen time protection has been disrupted on Chromebook](https://support.bark.us/en/articles/13461482-screen-time-protection-has-been-disrupted-on-chromebook.md): Opening the Bark for Chromebooks app usually reconnects the VPN and restores protection automatically.
- [Device is missing from Unmanaged profile](https://support.bark.us/en/articles/13461483-device-is-missing-from-unmanaged-profile.md): This article is for users who've set up a Bark Home \(or a router with Bark built in\).
- [Connection Status "Undetected" for Router with Bark Built-In](https://support.bark.us/en/articles/13461484-connection-status-undetected-for-router-with-bark-built-in.md): Fix common issues with Bark router setup.
- [Why am I seeing copies of the same device?](https://support.bark.us/en/articles/13461485-why-am-i-seeing-copies-of-the-same-device.md): Duplicate devices usually appear when a device connects through both the Bark Kids app and Bark Home, or uses a randomized MAC address.
- [Samsung Secure Wi-Fi Security Alert](https://support.bark.us/en/articles/13461487-samsung-secure-wi-fi-security-alert.md): This alert appears because Bark Home filters network traffic — tap 'Add to exceptions' to dismiss it.
- [Disable Guest Mode, Incognito Mode, Tor Mode, and Secure DNS on Brave \(Windows\)](https://support.bark.us/en/articles/13461488-disable-guest-mode-incognito-mode-tor-mode-and-secure-dns-on-brave-windows.md): These modes allow children to bypass Bark's filtering — disabling them requires running a few commands in Command Prompt.
- [Disable Guest Mode, Incognito Mode, and Secure DNS on Brave \(Mac\)](https://support.bark.us/en/articles/13461489-disable-guest-mode-incognito-mode-and-secure-dns-on-brave-mac.md): These modes allow children to bypass Bark's filtering — disabling them requires running a few commands in Terminal.
- [Disable Guest Mode, Incognito Mode, & Secure DNS on Chrome \(Windows\)](https://support.bark.us/en/articles/13461491-disable-guest-mode-incognito-mode-secure-dns-on-chrome-windows.md): These modes allow children to bypass Bark's filtering — disabling them requires running a few commands in Command Prompt.
- [Disable Guest Mode, Incognito Mode, & Secure DNS on Chrome \(Mac\)](https://support.bark.us/en/articles/13461493-disable-guest-mode-incognito-mode-secure-dns-on-chrome-mac.md): These modes allow children to bypass Bark's filtering — disabling them requires running a few commands in Terminal.
- [Disable Guest Mode, InPrivate Mode, & Secure DNS on Edge \(Windows\)](https://support.bark.us/en/articles/13461494-disable-guest-mode-inprivate-mode-secure-dns-on-edge-windows.md): These modes allow children to bypass Bark's filtering — disabling them requires running a few commands in Command Prompt.
- [Disable Guest Mode, InPrivate Mode, & Secure DNS on Edge \(Mac\)](https://support.bark.us/en/articles/13461495-disable-guest-mode-inprivate-mode-secure-dns-on-edge-mac.md): These modes allow children to bypass Bark's filtering — disabling them requires running a few commands in Terminal.
- [How to Disable IPv6](https://support.bark.us/en/articles/13461496-how-to-disable-ipv6.md): Advanced troubleshooting situations may require you disable IPv6 in your computer settings.
- [Make your Eero router system compatible with Bark Home](https://support.bark.us/en/articles/13461497-make-your-eero-router-system-compatible-with-bark-home.md): Most Eero routers are compatible with the Bark Home. Here's how to make sure your Eero settings are set up for success:
- [How to factory reset the Bark Home](https://support.bark.us/en/articles/13461498-how-to-factory-reset-the-bark-home.md): This article will show you the steps for how to factory reset the Bark Home.
- [Calibrate Location](https://support.bark.us/en/articles/13461499-calibrate-location.md): If location tracking is inaccurate, calibrating the GPS on your child's device usually fixes it.
- [Calibrate location on the Bark Phone](https://support.bark.us/en/articles/13461500-calibrate-location-on-the-bark-phone.md): Most of these settings come pre-enabled on the Bark Phone, but if location tracking is inaccurate, here's what to check.
- [Calibrate location on iOS devices](https://support.bark.us/en/articles/13461501-calibrate-location-on-ios-devices.md): Location Services must be set to 'Always' for the Bark Kids app to track your child's iPhone or iPad accurately.
- [Calibrate location on Android](https://support.bark.us/en/articles/13461502-calibrate-location-on-android.md): Location Services must be set to 'Always' for the Bark Kids app to track your child's Android phone or tablet accurately. This comes pre-enabled on Bark Phone.
- [Calibrate location on the Bark Watch](https://support.bark.us/en/articles/13461504-calibrate-location-on-the-bark-watch.md): Fix location that shows in the wrong spot or updates slowly with a few quick checks.
- [Check location permissions on Chromebook](https://support.bark.us/en/articles/13461505-check-location-permissions-on-chromebook.md): Location permissions for the Bark for Chromebooks app are managed through Android preferences in the Chromebook settings.
- [Location has already been added](https://support.bark.us/en/articles/16313795-location-has-already-been-added.md): It's a Favorite Location you've already saved.
- [Not getting alerts for kid's texts, photos, or videos](https://support.bark.us/en/articles/13461506-not-getting-alerts-for-kid-s-texts-photos-or-videos.md): Fix issues with monitoring your child's device monitoring.
- [How to prevent your kid from deleting Bark](https://support.bark.us/en/articles/13461508-how-to-prevent-your-kid-from-deleting-bark.md): Protection against app deletion varies by device — Bark Phone and Bark Watch have it built in, while Androids and iPhones need a few extra steps.
- [Fix issues with push notifications](https://support.bark.us/en/articles/13461509-fix-issues-with-push-notifications.md): If push notifications aren't coming through, check your account settings, app version, and device notification permissions.
- [Block text messages](https://support.bark.us/en/articles/13461510-block-text-messages.md): The Bark Phone and Bark Watch offer control over blocking texts and calls from unapproved contacts.
- [Block spam on your kid's devices](https://support.bark.us/en/articles/13461511-block-spam-on-your-kid-s-devices.md): Spam calls and texts are today's version of junk mail. Here are a few ways to reduce the number of unwanted calls and texts your child receives.
- [Error: "Something went wrong"](https://support.bark.us/en/articles/13461512-error-something-went-wrong.md): Let's figure out where the error occurred.
- [Error: "Not found"](https://support.bark.us/en/articles/13461513-error-not-found.md): Oops, the resource you were looking for was not found.
- [Troubleshooting Edge, Chrome, & Chromebook Monitoring](https://support.bark.us/en/articles/13461514-troubleshooting-edge-chrome-chromebook-monitoring.md): Here's how to troubleshoot for the Bark browser extensions and the Bark for Chromebooks app on your child's computer\(s\).
- [Enable Accessibility for Bark on Chromebook](https://support.bark.us/en/articles/13461515-enable-accessibility-for-bark-on-chromebook.md): The Bark for Chromebooks app requires Accessibility to be enabled to monitor your child's Chromebook properly.
- [Did I accidentally start monitoring myself \(the parent\)?](https://support.bark.us/en/articles/13461517-did-i-accidentally-start-monitoring-myself-the-parent.md): Check your phone and dashboard to make sure only your child's accounts and devices are connected for monitoring
- [Can't enable Bark for Chrome extension on Chromebook](https://support.bark.us/en/articles/13461518-can-t-enable-bark-for-chrome-extension-on-chromebook.md): How to fix issues with the Bark for Chrome extension.
- [Bark Accessories](https://support.bark.us/en/articles/13461519-bark-accessories.md): We've rounded up popular accessories to help your family get the most out of Bark.
- [How to find the IMEI of a phone, tablet, or watch](https://support.bark.us/en/articles/13461520-how-to-find-the-imei-of-a-phone-tablet-or-watch.md): The IMEI number uniquely identifies your device and may be needed by Bark support to assist with issues.
- [Screen recording for customer support](https://support.bark.us/en/articles/13461521-screen-recording-for-customer-support.md): Here's how to take a video of an issue.
- [How to uninstall Bark](https://support.bark.us/en/articles/13461522-how-to-uninstall-bark.md): In most cases, it's how you'd uninstall any other app.

### 📚 Bark for Schools

- [Bark for Schools Monitoring & Filtering](https://support.bark.us/en/articles/13461523-bark-for-schools-monitoring-filtering.md): Learn what is covered on free and paid school plans.
- [Bark for Schools+](https://support.bark.us/en/articles/13461524-bark-for-schools.md): This paid upgrade unlocks additional features.
- [Family Packages](https://support.bark.us/en/articles/13461525-family-packages.md): Bark partners with schools and organizations to offer family monitoring packages that help keep kids safe online.
- [Filter+](https://support.bark.us/en/articles/13461526-filter.md): Customize your web filter rules per grade or per school with this upgrade.
- [Tips+](https://support.bark.us/en/articles/13461527-tips.md): Tips+ is a premium service that helps schools proactively address concerns and maintain a safer environment.
- [FAQs: Bark for Schools](https://support.bark.us/en/articles/13461528-faqs-bark-for-schools.md): Learn about Bark for Schools.
- [FAQs: Web Browsing](https://support.bark.us/en/articles/13461529-faqs-web-browsing.md): Learn what Bark for Schools can monitor or filter on the web.
- [FAQs: Web Filtering](https://support.bark.us/en/articles/13461530-faqs-web-filtering.md): Get answers to common web filtering questions.
- [FAQs: Parent Portal](https://support.bark.us/en/articles/13461531-faqs-parent-portal.md): Parent Portal automatically shares student alerts with parents and guardians based on the severity and timing settings your school configures.
- [How to Set Up Bark for Schools](https://support.bark.us/en/articles/13461532-how-to-set-up-bark-for-schools.md): Get student safety monitoring running across your school or district in minutes, at no cost.
- [How to Set Up Bark for Schools on Google Workspace](https://support.bark.us/en/articles/13461533-how-to-set-up-bark-for-schools-on-google-workspace.md): Install the Bark for Schools app in your admin console.
- [How to Set Up Bark for Schools on Microsoft 365](https://support.bark.us/en/articles/13461534-how-to-set-up-bark-for-schools-on-microsoft-365.md): Install the Bark for Schools app in your admin console.
- [How to Set Up Chrome or Edge Web Filtering](https://support.bark.us/en/articles/13461536-how-to-set-up-chrome-or-edge-web-filtering.md): The Chrome and Edge web filter extensions allow you to whitelist, blacklist, and restrict site categories at the student account level.
- [Chrome Web Filtering on Google Workspace](https://support.bark.us/en/articles/13461537-chrome-web-filtering-on-google-workspace.md): This custom extension is installed in your Google Admin Console.
- [Edge Web Filtering on Microsoft 365](https://support.bark.us/en/articles/13461538-edge-web-filtering-on-microsoft-365.md): This custom extension is installed in your Microsoft Admin Console.
- [DNS Filtering](https://support.bark.us/en/articles/13461539-dns-filtering.md): This web filter is deployed in your school's network settings.
- [Chrome Monitoring on Google Workspace](https://support.bark.us/en/articles/13461541-chrome-monitoring-on-google-workspace.md): The Bark for Chrome extension monitors student browsing activity and alerts you to concerning content.
- [Edge Monitoring on Microsoft 365](https://support.bark.us/en/articles/13461542-edge-monitoring-on-microsoft-365.md): The Bark for Edge extension monitors student browsing activity and alerts you to concerning content.
- [Google Chat Monitoring](https://support.bark.us/en/articles/13461544-google-chat-monitoring.md): Bark monitors individual Google Chat messages and media attachments — Spaces and external chats are not yet supported.
- [How to Adjust the Sensitivity of Alerts](https://support.bark.us/en/articles/13461545-how-to-adjust-the-sensitivity-of-alerts.md): Adjusting alert sensitivity helps reduce noise so your team focuses on the issues that matter most.
- [How to Turn On / Off Organizational Units or Groups](https://support.bark.us/en/articles/13461547-how-to-turn-on-off-organizational-units-or-groups.md): The Bark for Schools app is installed at the domain level, but you control which organizational units or groups are actually monitored.
- [Reviewer Management](https://support.bark.us/en/articles/13461548-reviewer-management.md): Super admins and OU admins can invite, edit, and remove reviewers, and assign them to specific organizational units or groups.
- [Google Workspace Tools: Complements to Bark for Schools Monitoring](https://support.bark.us/en/articles/13461549-google-workspace-tools-complements-to-bark-for-schools-monitoring.md): Adjust these Google Workspace settings to get the most out of Bark for Schools monitoring.
- [Fix Permissions for Google Workspace](https://support.bark.us/en/articles/13461550-fix-permissions-for-google-workspace.md): These steps must be completed by someone who has both Google Workspace Super Admin and Bark Super Admin permissions.
- [Super Admin Replacement](https://support.bark.us/en/articles/13461551-super-admin-replacement.md): Don't remove the outgoing super admin's Google or Microsoft permissions until a replacement has been added to Bark — doing so prematurely can break monitoring.
- [How to use the web filter reports](https://support.bark.us/en/articles/13461552-how-to-use-the-web-filter-reports.md): Web filter reports help you troubleshoot unexpected blocks, verify new rules are working, and see which sites students are visiting most.
- [DNS Troubleshooting](https://support.bark.us/en/articles/13461553-dns-troubleshooting.md): If the DNS filter shows 0 requests or filtering isn't working as expected, a caching issue or transparent DNS proxy is usually the cause.
- [Bark For Schools+: Exporting Alert Reports](https://support.bark.us/en/articles/13461554-bark-for-schools-exporting-alert-reports.md): Bark for Schools+ lets you export monitoring reports filtered by date range and download them directly to your device.
- [Filter+: Exporting Web Filter Reports](https://support.bark.us/en/articles/13461555-filter-exporting-web-filter-reports.md): Filter+ expands your standard 1,000 site report limit to a full 30 days of exportable web filtering logs.
- [Adjust Mobile Management Settings in Google Workspace](https://support.bark.us/en/articles/13461556-adjust-mobile-management-settings-in-google-workspace.md): Switching to advanced mobile management in Google Workspace can prevent students from signing into school accounts on managed devices like the Bark Phone.
- [A Reviewer's Guide to Bark for Schools](https://support.bark.us/en/articles/13461558-a-reviewer-s-guide-to-bark-for-schools.md): As a Reviewer, you'll use the Bark for Schools dashboard to monitor alerts, review student activity, and respond to potential issues.
- [Bark for Schools Mobile App](https://support.bark.us/en/articles/13461559-bark-for-schools-mobile-app.md): The Bark for Schools mobile app lets you manage alerts, adjust settings, and oversee reviewers from your phone.
- [After Parent Portal Invites Are Sent](https://support.bark.us/en/articles/13461563-after-parent-portal-invites-are-sent.md): Parents receive an email invitation with a unique link — reminder emails go out every Sunday until they complete setup.
- [How to Launch Parent Portal](https://support.bark.us/en/articles/13461564-how-to-launch-parent-portal.md): Parent Portal shares your students' Bark alerts with their parents or guardians based on the severity and timing settings you configure.
- [How to Launch Parent Portal through ClassLink](https://support.bark.us/en/articles/13461565-how-to-launch-parent-portal-through-classlink.md): ClassLink integration lets you automatically send Parent Portal invitations to parents by sharing student and parent email addresses through ClassLink's Roster Server.
- [How to Launch Parent Portal through Clever](https://support.bark.us/en/articles/13461566-how-to-launch-parent-portal-through-clever.md): Clever integration lets Bark for Schools+ schools automatically send Parent Portal invitations to parents based on their Clever data.
- [Parent Response Toolkit](https://support.bark.us/en/articles/13461567-parent-response-toolkit.md): Share this toolkit with families to give them practical steps for responding to issues like bullying, sexual content, and violence.
- [How to activate your Parent Portal account](https://support.bark.us/en/articles/13461568-how-to-activate-your-parent-portal-account.md): Parent Portal gives families visibility into alerts from their child's school accounts alongside their other Bark monitoring.

## Español

### 👋 Conozca Bark

- [Cómo Monitorear las Cuentas y los Dispositivos](https://support.bark.us/es/articles/13461065-como-monitorear-las-cuentas-y-los-dispositivos.md): Conectando las Cuentas y los Dispositivos para Monitorear Usted recibe una cantidad ilimitada de aplicaciones y dispositivos que puede mon...