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  3. Troubleshooting iPhone, iPad, and iPod Touch

Troubleshooting iPhone, iPad, and iPod Touch

Find solutions for monitoring and filtering Apple/iOS devices.

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  • Troubleshooting iOS Device Monitoring

    This article discusses troubleshooting solutions for issues encountered with monitoring the content of iOS ...

    Paola
    October 01, 2020 07:41
  • Error: The Passcode Was Not Entered

    iPhones, iPads, and iPod Touches that are on iOS iOS 15.7.1+ and iOS 16.1+, will notice that they need to e...

    Paola
    February 27, 2023 16:33
  • Check Available Storage Space on Your Devices

    iOS monitoring could be affected by a lack of storage on your computer or on your child's device. You may h...

    Paola
    March 08, 2023 17:20
  • Check for Software Updates on Your Devices

     iPhone, iPad, or iPod Go to Settings > General > Software Update > Download and Install. Does the software...

    Paola
    March 08, 2023 16:44
  • Allow Bark Through Your Firewall

    Your computer's firewall may be accidentally blocking the Bark Desktop App from doing its job. Below are in...

    Paola
    March 08, 2023 16:36
  • Error: iOS Device Not Paired or Trusted

    iOS devices are known for their security. Periodically, an iOS device may revoke its trust of Bark due to a...

    Paola
    February 22, 2023 18:53
  • Prevent Bark Kids App From Being Uninstalled on iOS

    If you'd like to prevent the Bark Kids app from being uninstalled, consider using iOS Screen Time to do the...

    Paola
    October 01, 2020 14:23
  • Allow Bark Kids App to Use Cellular Data on iOS

    If your child's iOS device is not being filtered over cellular data, check your Screen Time rules for the c...

    Paola
    November 11, 2020 16:19
  • Update the Bark Desktop App

    Bark is committed to constantly adding new features and ways to make monitoring your children's devices eas...

    Paola
    October 01, 2020 14:23
  • Update the Bark Desktop App (Mac)

    Bark is committed to constantly adding new features and ways to make monitoring your children's devices eas...

    Paola
    October 01, 2020 14:24
  • Update the Bark Desktop App (Windows)

    Bark is committed to constantly adding new features and ways to make monitoring your children's devices eas...

    Paola
    October 01, 2020 14:24
  • Update Apple Software on Windows

    Families occasionally get an alert asking them update their computers with Apple software. These updates wi...

    Paola
    October 09, 2020 15:57
  • Update Apple Software on Mac

    Families occasionally get an alert asking them update their computers with Apple software. These updates wi...

    Paola
    October 09, 2020 15:57
  • How to Update iTunes

    Why do I need to update iTunes? The Bark Desktop App needs to be able to communicate with your child's iOS ...

    Paola
    October 09, 2020 19:54
  • iOS Device Not Detected over Wi-Fi

    This article discusses solutions for when your child's iOS device is not being detected by the Bark Desktop...

    Paola
    October 01, 2020 14:23
  • iOS Device Not Detected over USB

    This article discusses solutions for when your child's iOS device is not being recognized when plugged into...

    Paola
    October 01, 2020 14:23
  • How to Bookmark the Bark Website onto Your iPhone Homescreen

    If for whatever reason, you're having trouble with the Bark parent app on iOS, you can still use the Bark w...

    Paola
    October 01, 2020 14:23
  • There was a problem analyzing the iOS device

    Quick Detailed Quick Troubleshooting Remember, if the device is not home nor connected to the home Wi-Fi...

    Paola
    October 01, 2020 14:23
  • Delete Old iOS Files (Mac)

    🛑 Please only follow this guide if you have been directed to do this by the Bark Support team. If you need ...

    Paola
    October 01, 2020 14:24
  • Delete Old iOS Files (Windows)

    🛑 Please only follow this guide if you have been directed to do this by the Bark Support team. If you need ...

    Paola
    October 01, 2020 14:24
  • Bark Desktop App is not opening on Mac

    The Bark Desktop App not opening can take several forms: Form #1: A pop-up saying, "Bark is damaged and can...

    Paola
    October 01, 2020 14:24
  • Bark Desktop App is not opening on Windows

    The Bark Desktop App not opening on Windows can take the following forms: Installation has failed. This ...

    Paola
    June 17, 2021 17:51
  • Disable Encryption on Child's Device

    Error: "Data on child's device is encrypted" If you are seeing the following alert when attempting to use B...

    Paola
    October 01, 2020 14:23
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