Troubleshooting iPhone, iPad, and iPod Touch
Find solutions for monitoring and filtering Apple/iOS devices.
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Troubleshooting iOS Device Monitoring
This article discusses troubleshooting solutions for issues encountered with monitoring the content of iOS ...
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Error: The Passcode Was Not Entered
iPhones, iPads, and iPod Touches that are on iOS iOS 15.7.1+ and iOS 16.1+, will notice that they need to e...
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Check Available Storage Space on Your Devices
iOS monitoring could be affected by a lack of storage on your computer or on your child's device. You may h...
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Check for Software Updates on Your Devices
iPhone, iPad, or iPod Go to Settings > General > Software Update > Download and Install. Does the software...
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Allow Bark Through Your Firewall
Your computer's firewall may be accidentally blocking the Bark Desktop App from doing its job. Below are in...
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Error: iOS Device Not Paired or Trusted
iOS devices are known for their security. Periodically, an iOS device may revoke its trust of Bark due to a...
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Prevent Bark Kids App From Being Uninstalled on iOS
If you'd like to prevent the Bark Kids app from being uninstalled, consider using iOS Screen Time to do the...
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Allow Bark Kids App to Use Cellular Data on iOS
If your child's iOS device is not being filtered over cellular data, check your Screen Time rules for the c...
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Update the Bark Desktop App
Bark is committed to constantly adding new features and ways to make monitoring your children's devices eas...
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Update the Bark Desktop App (Mac)
Bark is committed to constantly adding new features and ways to make monitoring your children's devices eas...
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Update the Bark Desktop App (Windows)
Bark is committed to constantly adding new features and ways to make monitoring your children's devices eas...
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Update Apple Software on Windows
Families occasionally get an alert asking them update their computers with Apple software. These updates wi...
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Update Apple Software on Mac
Families occasionally get an alert asking them update their computers with Apple software. These updates wi...
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How to Update iTunes
Why do I need to update iTunes? The Bark Desktop App needs to be able to communicate with your child's iOS ...
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iOS Device Not Detected over Wi-Fi
This article discusses solutions for when your child's iOS device is not being detected by the Bark Desktop...
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iOS Device Not Detected over USB
This article discusses solutions for when your child's iOS device is not being recognized when plugged into...
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How to Bookmark the Bark Website onto Your iPhone Homescreen
If for whatever reason, you're having trouble with the Bark parent app on iOS, you can still use the Bark w...
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There was a problem analyzing the iOS device
Quick Detailed Quick Troubleshooting Remember, if the device is not home nor connected to the home Wi-Fi...
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Delete Old iOS Files (Mac)
🛑 Please only follow this guide if you have been directed to do this by the Bark Support team. If you need ...
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Delete Old iOS Files (Windows)
🛑 Please only follow this guide if you have been directed to do this by the Bark Support team. If you need ...
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Bark Desktop App is not opening on Mac
The Bark Desktop App not opening can take several forms: Form #1: A pop-up saying, "Bark is damaged and can...
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Bark Desktop App is not opening on Windows
The Bark Desktop App not opening on Windows can take the following forms: Installation has failed. This ...
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Disable Encryption on Child's Device
Error: "Data on child's device is encrypted" If you are seeing the following alert when attempting to use B...
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