• Troubleshooting iOS Device Monitoring

    This article discusses troubleshooting solutions for issues encountered with monitoring the content of iOS ...

    Paola
  • Update the Bark Desktop App

    Bark is committed to constantly adding new features and ways to make monitoring your children's devices eas...

    Paola
  • Update the Bark Desktop App (Mac)

    Bark is committed to constantly adding new features and ways to make monitoring your children's devices eas...

    Paola
  • Update the Bark Desktop App (Windows)

    Bark is committed to constantly adding new features and ways to make monitoring your children's devices eas...

    Paola
  • Bark still says Update Required on Windows

    Families occasionally get a message asking them update their computers. These updates contain the necessary...

    Paola
  • Bark still says Update Required on Mac

    Families occasionally get a message asking them update their software. These updates contain the necessary ...

    Paola
  • How to Update iTunes

    Why do I need to update iTunes? The Bark Desktop App needs to be able to communicate with your child's iOS ...

    Paola
  • Send Diagnostics (Mac)

    Every once in a while, Bark Support may require the diagnostics of the Bark Desktop App in order to resolve...

    Brandon Hilkert
  • Send Diagnostics (Windows)

    Every once in a while, Bark Support may require the diagnostics of the Bark Desktop app in order to resolve...

    Paola
  • iOS Device Not Recognized over Wi-Fi

    This article discusses solutions for when your child's iOS device is not being recognized by the Bark Deskt...

    Paola
  • iOS Device Not Recognized over USB

    This article discusses solutions for when your child's iOS device is not being recognized when plugged into...

    Paola
  • Bark Desktop App Failing During "Backing Up" Phase

    This article discusses solutions for when your Bark Desktop App is failing during the backing up phase. The...

    Paola
  • Bark Desktop App Failing During "Uploading" Phase

    This article discusses solutions for when your Bark Desktop App is failing during the uploading phase. The ...

    Paola
  • Delete Old Backups

    In this article, we'll discuss how to remove an iOS device from content monitoring.  When you follow these ...

    Paola
  • Delete Old Backups (Mac)

    Deleting old backup files through the Bark Desktop App For steps on deleting old backups through the Bark D...

    Paola
  • Delete Old Backups (Windows)

    Easy Method: Deleting old backup files through the Bark Desktop App For steps on deleting old backups troug...

    Paola
  • Reset Data (Mac)

    When to use this article: These steps will reset the settings on your Bark Desktop App only. This may be ne...

    Paola
  • Reset Data (Windows)

    When to use this article: These steps will reset the settings on your Bark Desktop App only. This may be ne...

    Paola
  • Bark Desktop App is not opening on Mac

    The Bark Desktop App not opening can take several forms: Form #1: A pop-up saying, "Bark is damaged and can...

    Paola
  • Bark Desktop App is not opening on Windows

    The Bark Desktop App not opening on Windows can take the following forms: App doesn't open, or opens for a...

    Paola
  • Disable Encryption for a Device or a Backup

    Error: "Device is encrypted" If you are seeing the following error when attempting to use Bark, this guide ...

    Paola
  • Prevent Bark Kids App From Being Uninstalled on iOS

    If you'd like to prevent the Bark Kids app from being uninstalled, consider using iOS Screen Time to do the...

    Paola
  • Allow Bark Kids App to Use Cellular Data on iOS

    If your child's iOS device is not being filtered over cellular data, check your Screen Time rules for the c...

    Paola