Account Management
This set of articles covers the tools and options parents have for managing their Bark account.
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How to Add a Child or Home Profile
One of the great features of Bark is that you can add as many profiles and devices as you like to your Bark...
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How to Monitor Accounts and Devices
Connecting Accounts and Devices for Monitoring You get an unlimited number of apps and devices you can moni...
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Notifications / Alert Settings
We built Bark to help families work with their children to stay safe online, and we are excited to provide ...
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Adjust the Sensitivity of Monitoring Alerts
We completely understand that there are instances where you may not be concerned about certain things such ...
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Parent/Guardian App
Managing your Bark account from your phone is easier than ever with our parent/guardian apps available for ...
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Referral Program
If you believe in Bark, take a moment to tell your friends — it could change their lives. For every person ...
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Add Another Contact to Receive Alerts
When Bark detects a potential issue on your children's monitored devices or accounts, Bark sends an alert t...
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Text Notifications
When Bark detects a potential issue on your children's monitored devices or accounts, Bark sends an alert t...
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Ignored Users, Groups, or Subscriptions
This feature is available for users on our Bark Premium subscription plan. In addition to configurable Aler...
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Billing Settings and Payment History
In your account settings, you can edit your plan type, update your payment information, check your invoices...
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Managing Apple In-App Subscriptions
How do I know if I have an Apple subscription? On the Bark Account Settings page under Billing, you'll see ...
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Not Receiving Push Notifications
There are a number of Bark features that result in push notifications to the Bark Kids app or Bark parent/g...
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Reset Password
These steps are for Bark Premium, Bark Jr, or Parent Portal subscribers that need help logging into their e...
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Update Profile Information (Account Holder)
When you sign up for a Bark account, we only ask for an email and password. You can also add your name, an ...
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Update Profile Information (Child)
By default, our system assigns a randomized avatar to the child(ren) you've added to your Bark account. Yo...
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How to Remove a Child or Home Profile
Bark supports child profiles (e.g. Charlie) or home profiles (e.g. Shared Devices) when helping you manage...
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Child Has a New Device
Replacing a Device With your Bark subscription, you can monitor an unlimited number of devices! If your chi...
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How to Merge Devices
Sometimes, Bark detects the same child's device in two separate ways, generating two devices when it should...
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How to Split Devices
We've empowered you with tools in the case that you ever have to split devices that were accidentally merge...
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How to Remove a Device
If you have lost, traded in, or retired a particular device from use, remove it from your Bark dashboard to...
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How to Delete an Account From Monitoring
This article is for users on the Bark Premium plan. For instructions on removing a device under Bark Jr, cl...
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Add Promo, Referral, or Gift Card Code at Sign-Up
If you were referred by a friend or have a promotional code when signing up with Bark, here is a guide to a...
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How do I cancel my Bark account?
Bark is the leading solution to keeping kids safer online. Here's a little snapshot of what makes us unique...
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How to Bookmark the Bark Website onto Your iPhone Homescreen
If for whatever reason, you're having trouble with the Bark parent app on iOS, you can still use the Bark w...
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How to Look Through the Saved Images on Your Child's Device
How does Bark monitor photos and video? Learn more about monitoring photos and videos here! I got an alert...
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