Account Management
This set of articles covers the tools and options parents have for managing their Bark account.
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Adjust the Sensitivity of Alerts
We completely understand that there are instances where you may not be concerned about certain things such ...
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Notifications / Alert Settings
We built Bark to help families work with their children to stay safe online, and we are excited to provide ...
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How to Add a Child or Home Profile
One of the great features of Bark is that you can add as many profiles and devices as you like to your Bark...
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Adding a Connection
How to Monitor Accounts and Devices You get an unlimited number of apps and devices you can monitor with yo...
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Parent/Guardian App
Managing your Bark account from your phone is easier than ever with our parent/guardian apps available for ...
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Referral Program
If you believe in Bark, take a moment to tell your friends — it could change their lives. For every person ...
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Add Another Contact to Receive Alerts
When Bark detects a potential issue on your children's monitored devices or accounts, Bark sends an alert t...
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Text Notifications
When Bark detects a potential issue on your children's monitored devices or accounts, Bark sends an alert t...
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Ignored Users, Groups, or Subscriptions
This feature is available for users on our Bark subscription plan since it pertains to content monitoring.I...
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Billing Settings and Payment History
In your account settings, you can edit your plan type, update your payment information, check your invoices...
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Managing Apple In-App Subscriptions
How do I know if I have an Apple subscription? On the Bark Account Settings page under Billing, you'll see ...
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Reset Password
These steps are for Bark Premium, Bark Jr, or Parent Portal subscribers that need help logging into their e...
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Edit Parent/Guardian Profile Settings
To sign up, we only ask for an email and password. You can also add your name, an avatar, or edit your e-ma...
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Edit a Child's Profile Settings
By default, our system assigns a randomized avatar to the child(ren) you've added to your Bark account. Yo...
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How to Remove a Child or Home Profile
Bark supports child profiles (e.g. Charlie) or home profiles (e.g. Shared Devices) when helping you manage...
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Child Has a New Device
Replacing a Device If your child has replaced their phone and/or tablet with a new device, you'll need to d...
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How to Merge Devices
Sometimes, Bark detects the same child's device in two separate ways, generating two devices when it should...
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How to Split Devices
We've empowered you with tools in the case that you ever have to split devices that had accidentally merged...
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How to Remove a Device
If you have lost, traded in, or retired a particular device from use, you may wish to remove it from your B...
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Deleting a Connection
How do I remove an account from content monitoring? Content monitoring refers to monitoring your child's co...
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Add Promo, Referral, or Gift Card Code at Sign-Up
If you were referred by a friend or have a promotional code when signing up with Bark, here is a guide to a...
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How do I cancel my Bark account?
Bark is the leading solution to keeping kids safer online. Here's a little snapshot of what makes us unique...
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Find PayPal Transaction ID
Bark no longer accepts PayPal for new subscriptions, but we do still support customers who set up PayPal as...
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How to Bookmark the Bark Website onto Your iPhone Homescreen
STEP 1: Visit bark.us on your iOS device. STEP 2: Tap the bookmark icon seen below: STEP 3: Tap on Add to ...
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How to Look Through the Saved Images on Your Child's Device
How does Bark monitor photos and video? Bark analyzes images and videos saved on your child's iOS, Android,...
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