1. Bark
  2. Bark for Families
  3. FAQs

FAQs

What is Bark and how can it help my family?

Follow
  • How does Bark help families in a tech world?

    Bark is a comprehensive parental intelligence solution. Below are a few ways we can help keep your family ...

    Beto
  • What is the Bark Phone™️?

    The Bark Phone™️ is the first of its kind. With Bark's Premium features built into the phone and the abilit...

    Beka
  • Getting Started with Bark

    NOTE: This article covers the first-time setup under the Bark Premium subscription plan. Bark is an award-w...

    Alexis
  • Find Your Carrier Porting / Number Transfer Information

    This article will help you find the account number and PIN for most carriers in the United States. If your ...

    Paola
  • Number Porting / Number Transfers

    Background The Bark Phone™ comes bundled with wireless service provided by Bark itself. As part of the setu...

    Paola
  • How do I log into my Bark account?

    Families If you are a parent/guardian, you can review your children's alerts by logging in with your accou...

    Paola
  • Bark Phone™️ Repairs and Upgrades

    The Bark Phone™️ comes with a protective case as well as a Premium subscription for the whole family that i...

    Paola
  • Getting Started with Bark Jr

    NOTE: This article covers the first-time setup under the Bark Jr subscription plan. Bark is an award-winnin...

    Paola
  • What Bark Monitors on Different Platforms

    Learn more  Sign up for your free trial! What Bark Monitors on Different Platforms Below we show you what p...

    Paola
  • Pricing

    We have two subscription tiers available: Bark Premium and Bark Jr. More information, including any specia...

    Beto
  • The Bark Difference

    Bark’s specialty is content monitoring. This feature is available on our Bark Premium plan. When content mo...

    Beto
  • How does monitoring work?

    What is Bark's unique approach to monitoring? Bark was created to offer a better, easier, and more effectiv...

    Brandon Hilkert
  • What is Screen Time & Web Filtering?

    What is Screen Time & Web Filtering? Screen time & filtering, also known as mobile or in-home controls, pro...

    Paola
  • What is the difference between "monitoring" and "screen time & filtering"?

    Screen Time & Filtering Screen time & filtering, also known as on-the-go controls or in-home controls, bloc...

    Paola
  • Compatibility

     iOS Is my child's iOS device compatible with Bark? Bark is able to support devices with Apple's iOS 11 or ...

    Paola
  • Does Bark work if I have an iPhone and my child has an Android device?

    Can I use Bark if my child uses a different device than me? Yes! Bark works when you have an iPhone and you...

    Brandon Hilkert
  • FAQ: Text Messages

      FAQs Does Bark monitor text messages? Absolutely! Customers on the Bark Premium plan can monitor text me...

    Brandon Hilkert
  • FAQ: Detecting New Accounts or Apps

    NOTE: Detecting new apps and accounts is available on our Bark Premium plan. If you are not currently on th...

    Paola
  • FAQ: Photos & Videos

    FAQs Does Bark monitor photos and videos? On the Bark Premium subscription plan, Bark analyzes images and ...

    Brandon Hilkert
  • Reviewing Alerts

    We built Bark to help families work with their children to stay safe online, and we are excited to provide ...

    Paola
  • How to Make Changes to Your Scheduled Support Call

    Bark has an incredible support team willing to help. You can always contact us for questions or assistance....

    Paola
  • Will my child know that Bark is installed?

    Because the child app will need to be installed on your child's device for screen time and filtering, they ...

    Brandon Hilkert
  • How do I talk to my child about using Bark?

    We know privacy is a touchy subject for children ⁠— especially teens. How do you convince them that you're ...

    Paola
  • Security & Privacy

    Is our data secure? When you share your personal information with Bark, we immediately encrypt it so it ca...

    Brandon Hilkert
  • Children's Online Privacy Protection Act (COPPA)

    What is COPPA? On July 1, 2013, the FTC updated Child Online Privacy and Protection Act (COPPA) to bring la...

    Brandon Hilkert
  • Time to Set Up

    Bark offers layered protection. This means we have different levels of coverage for your child's devices (t...

    Brandon Hilkert
  • Accuracy

    No parent, child, or software tool is ever perfect. It is possible that something could be missed, or that ...

    Brandon Hilkert
  • Supported Languages

    Our algorithms are currently trained in English, Spanish, and Afrikaans. We're actively working to expand t...

    Paola
  • Affiliate & Service Provider Program

    Our affiliate and service provider program is a great way to promote online safety for the children in your...

    Brandon Hilkert
  • I want to use Bark but I can’t afford it ⁠— can you help?

    We completely understand the need to find an affordable option for your family.  Subscription Options: Bark...

    Paola