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Troubleshooting Androids
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Troubleshooting Android Device Monitoring
This article discusses troubleshooting solutions for issues encountered with monitoring the content of Andr...
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Troubleshooting the Bark Phone™
First-Time Activation When first setting up your Bark Phone, you'll have to do some minimal amount of work ...
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Error: Important Bark Setting Has Been Disabled
The Bark Phone™️ is our all-in-one solution that comes with protections against tampering. In the rare even...
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Can I use Google Family Link to supervise a Bark Phone™️?
When you compare Google Family Link's tools against Bark's, the Bark Phone™️ comes with more tools for mana...
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Does the Bark Phone™ have expandable memory?
Yes! The Bark Phone™ supports adding an SD card to expand the internal memory of the phone. Don't worry, we...
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Error on Google Play: "Parental controls restrict downloading of this app"
Example Instructions If you encounter this message when attempting to install an app on your child's Andro...
Troubleshooting iPhone, iPad, and iPod Touch
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Troubleshooting iOS Device Monitoring
This article discusses troubleshooting solutions for issues encountered with monitoring the content of iOS ...
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Error: The Passcode Was Not Entered
iPhones, iPads, and iPod Touches that are on iOS iOS 15.7.1+ and iOS 16.1+, will notice that they need to e...
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Check Available Storage Space on Your Devices
iOS monitoring could be affected by a lack of storage on your computer or on your child's device. You may h...
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Check for Software Updates on Your Devices
 iPhone, iPad, or iPod Go to Settings > General > Software Update > Download and Install. Does the software...
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Allow Bark Through Your Firewall
Your computer's firewall may be accidentally blocking the Bark Desktop App from doing its job. Below are in...
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Error: iOS Device Not Paired or Trusted
iOS devices are known for their security. Periodically, an iOS device may revoke its trust of Bark due to a...
Troubleshooting Email and Social Media Monitoring
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Social Media, Drive, & Email Troubleshooting
This article discusses troubleshooting solutions for issues encountered while adding a social media, email,...
Troubleshooting Screen Time & Web Filtering
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Troubleshooting Screen Time & Web Filtering
This article discusses troubleshooting solutions for issues encountered with screen time (mobile or in-home...
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Troubleshooting Bark Home™ Activation
How can I tell if the Bark Home is ready to be activated? âś… If the activation system is detecting your Bark...
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In-Home Filtering Is Missing Devices
There are a few reasons why some of the devices in your home are not appearing on the In-Home Devices page:...
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In-Home Filtering Is Showing Duplicate Devices
New Unmanaged Devices You may have noticed that in your Unmanaged list for In-Home Filtering, there are new...
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In-Home Filtering: Amazon Fire Tablets
This article is just for those who have a Bark Home or Bark router active and have Amazon Fire tablets in t...
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In-Home Filtering: Samsung Secure Wi-Fi Alert
When you first connect a device to your home Wi-Fi after setting up the Bark Home, the experience should be...
Other Troubleshooting
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Let only certain people sign in to the Chromebook
Let only certain people sign in to the Chromebook: Sign in to the Chromebook with the owner account. đź’ˇ Pr...
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Turn off Secure DNS on Chromebook
Turn off Secure DNS on the Chrome App: On your child's Chromebook, open Chrome. Then, click the three-dot ...
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Not Receiving Push Notifications
There are a number of Bark features that result in push notifications to the Bark Kids app or Bark parent/g...
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Troubleshooting Edge, Chrome, & Chromebook Monitoring
This article discusses troubleshooting solutions for issues encountered while installing the Bark browser e...
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Accessibility Disabled for Chromebook
This article is for compatible Chromebooks on the Bark Premium and Bark Jr plans. In order for the Bark for...
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Disable Guest Mode on Chromebook
Background Guest Mode is a feature on Google Chrome that allows someone to browse the web without being sig...