⚙️ Account & Billing Settings
Billing
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Billing Settings and Payment History
In your account settings, you can edit your plan type, update your payment information, check your invoices...
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Managing Apple In-App Subscriptions
How do I know if I have an Apple subscription? On the Bark Account Settings page under Billing, you'll see ...
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Referral Program
If you believe in Bark, take a moment to tell your friends — it could change their lives. For every person ...
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How do I cancel my Bark account?
Bark is the leading solution to keeping kids safer online. Here's a little snapshot of what makes us unique...
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Hardware
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Bark Phone™️ Repairs and Upgrades
The Bark Phone™️ comes with a protective case as well as a Premium subscription for the whole family that i...
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Number Porting / Number Transfers
Background The Bark Phone™ comes bundled with wireless service provided by Bark itself. As part of the setu...
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Find Your Carrier Porting / Number Transfer Information
This article will help you find the account number and PIN for most carriers in the United States. If your ...
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Bark Phone™ Orders, Shipping, or Returns
The Bark Phone™ is the only smartphone that comes bundled with Bark's Premium monitoring features, tamper p...
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Bark Home™ Orders, Shipping, or Returns
The Bark Home™ is a small white box that you can plug into your home router in order to set screen time & w...
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Notifications
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Parent/Guardian App
Managing your Bark account from your phone is easier than ever with our parent/guardian apps available for ...
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Notifications / Alert Settings
This article applies to customers on the Bark Premium plan. We built Bark to help families work with their ...
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Add Another Contact to Receive Alerts
When Bark detects a potential issue on your children's monitored devices or accounts, Bark sends an alert t...
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Adjust the Sensitivity of Monitoring Alerts
We completely understand that there are instances where you may not be concerned about certain things such ...
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Text Notifications
When Bark detects a potential issue on your children's monitored devices or accounts, Bark sends an alert t...
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Ignored Users, Groups, or Subscriptions
This feature is available for users on our Bark Premium subscription plan. In addition to configurable Aler...
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Profile Management
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Reset Password
These steps are for Bark Premium, Bark Jr, or Parent Portal subscribers that need help logging into their e...
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How to Add a Child or Home Profile
One of the great features of Bark is that you can add as many profiles and devices as you like to your Bark...
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Update Profile Information (Account Holder)
When you sign up for a Bark account, we only ask for an email and password. You can also add your name, an ...
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Update Profile Information (Child)
By default, our system assigns a randomized avatar to the child(ren) you've added to your Bark account. Yo...
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How to Remove a Child or Home Profile
Bark supports child profiles (e.g. Charlie) or home profiles (e.g. Shared Devices) when helping you manage...
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Child Has a New Device
Replacing a Device With your Bark subscription, you can monitor an unlimited number of devices! If your chi...
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