Billing

  • Billing Settings and Payment History

    In your account settings, you can edit your plan type, update your payment information, check your invoices...

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  • Managing Apple In-App Subscriptions

    How do I know if I have an Apple subscription? On the Bark Account Settings page under Billing, you'll see ...

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  • Referral Program

    If you believe in Bark, take a moment to tell your friends — it could change their lives. For every person ...

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  • How do I cancel my Bark account?

    Bark is the leading solution to keeping kids safer online. Here's a little snapshot of what makes us unique...

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Hardware

Notifications

  • Parent/Guardian App

    Managing your Bark account from your phone is easier than ever with our parent/guardian apps available for ...

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  • Notifications / Alert Settings

    This article applies to customers on the Bark Premium plan. We built Bark to help families work with their ...

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  • Add Another Contact to Receive Alerts

    When Bark detects a potential issue on your children's monitored devices or accounts, Bark sends an alert t...

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  • Adjust the Sensitivity of Monitoring Alerts

    We completely understand that there are instances where you may not be concerned about certain things such ...

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  • Text Notifications

    When Bark detects a potential issue on your children's monitored devices or accounts, Bark sends an alert t...

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  • Ignored Users, Groups, or Subscriptions

    This feature is available for users on our Bark Premium subscription plan. In addition to configurable Aler...

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See all 7 articles

Profile Management

  • Reset Password

    These steps are for Bark Premium, Bark Jr, or Parent Portal subscribers that need help logging into their e...

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  • How to Add a Child or Home Profile

    One of the great features of Bark is that you can add as many profiles and devices as you like to your Bark...

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  • Update Profile Information (Account Holder)

    When you sign up for a Bark account, we only ask for an email and password. You can also add your name, an ...

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  • Update Profile Information (Child)

    By default, our system assigns a randomized avatar to the child(ren) you've added to your Bark account. Yo...

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  • How to Remove a Child or Home Profile

    Bark supports child profiles (e.g. Charlie) or home profiles (e.g. Shared Devices) when helping you manage...

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  • Child Has a New Device

    Replacing a Device With your Bark subscription, you can monitor an unlimited number of devices! If your chi...

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See all 10 articles