How to Merge Devices

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Paola
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Sometimes, Bark detects the same child's device in two separate ways, generating two devices when it should really be one device.

The good news is, it's an easy fix!

STEP 1: Go to your parent dashboard at bark.us and log in.

STEP 2: Select Devices at the top.

 

STEP 3: Choose one of the two devices that need to be merged. 

 

STEP 4: Select the ... menu 💬 on the top right and then choose Merge with Duplicate. It will then prompt you to complete a few other steps. 

 

That's it -- you've now merged them into one device!

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Need help?

Bark Support is here to help! Don't hesitate to reach out to us.