Every once in a while, Bark Support may require the diagnostics of the Bark Desktop app in order to resolve an issue.
STEP 1: Open the Bark Desktop App on your PC.
STEP 2: Click on the upwards arrow on your Windows taskbar.

STEP 3: Find the Bark dog and right-click it.

STEP 4: On the menu that appears, select Help, then click Send Diagnostics.

Next, contact Bark Support!
NOTE: Any screenshots or additional information you can provide will be helpful in resolving your issue.