Reset Password

Avatar
Paola
Follow

These steps are for Bark Premium, Bark Jr, or Parent Portal subscribers that need help logging into their existing account. 

Resetting Your Password

STEP 1: Log out, if applicable.

STEP 2: Navigate to the login page.
NOTE: If you are a school administrator, you instead log in on the top right of bark.us/schools.

STEP 3: Click the Forgot password? link at the bottom.

STEP 4: In the email field, enter your current Bark account email and click Reset my password.
NOTE
: If you are not the official Bark account-holder, reach out to them for help with logging in. Though you may be set as a notifications recipient, a Bark account can only be accessed with the original Bark account-holder's email and password, as a security feature.

STEP 5: Check your email inbox.
A reset password email will be sent to you titled Bark: Reset Your Password. Please check your Spam or Junk folders if you don't see the email within 5 minutes.

STEP 6: Click the Reset Password Now button in the email, as seen below:

STEP 7: Enter your new password twice and click Reset Password.

LAST STEP: Log in to your Bark account with your new password!

Running into an issue resetting your password?

  • Verify that you're entering in the correct email address in the Forgot Password field. 
  • Check your Junk / Spam folders. Emails can take up to 5 minutes to arrive.
  • If you're on a mobile device, try using a computer.

 

Need additional assistance?

Bark Support is committed to helping every step of the way. Please reach out to us!