Changing Locations for Backups in Bark Desktop App (Windows)

Avatar
Paola
Follow

This guide will show you how to set Bark to save backups to a different location on your computer. Sometimes, this can be helpful if you have more space on an external drive than on your internal hard drive.

The size of the backup file(s) depends on the amount of messages, pictures, videos, etc. saved to your child's device(s) at the time of analysis.

Keep in mind, Bark will only keep one to two backup files per device on your backup storage location at time. Thus, you may have more backup files if you have multiple iOS devices monitored by Bark.

Below you can find steps on changing the location on which Bark stores backup files for your children's iOS device monitoring.

STEP 1: Open the Bark Desktop App.

  • Navigate to the bottom right of your screen and left-click on the upward pointing arrow ^ .
  • Right-click on the Bark dog.
  • Select Choose Backup Location.

STEP 2: Choose a new location.

  • Consider where you want Bark to save the backups to, and navigate to that location within the File Manager window that appears.
  • When you've selected the location you want, click Open on the bottom right.

STEP 3: Exit and Re-open Bark.

  • Navigate to the bottom right of your screen and click on the upward pointing arrow ^ .
  • Right-click on the Bark dog.
  • Select Exit on the menu that appears.
  • Then, re-open Bark:

STEP 4: Plug your child's iOS device into the computer.

You will see the following screen, since this new location has no backups in it (yet!). After plugging in your child's iOS device, you will want to click +Add or Check for Devices.

Screen_Shot_2021-03-25_at_10.41.57_AM.png

STEP 5: Tap "Trust" on your child's iOS device, if prompted.

NOTE: You may also be asked to click "Trust" on iTunes on your computer as well. 

STEP 6: Associate the recognized device with the appropriate child.

The backup will begin after you select your child's name in the drop-down menu. 

Last step: Repeat steps 4-6 for any other iOS devices you need to monitor.

Otherwise, that's it! You have now changed the location for your child(ren)'s iOS device backups. 

NOTE: If you ever have to troubleshoot the Bark Desktop App, you may be asked to "Reset Data," and if that's the case, the Bark backup location you had chosen will revert back to the original location. You will have to remember to change the backup location back to your desired location.

 

Need help?

If you have followed these steps and you are having issues with backup locations, please reach out to us!