Error: iOS Device Not Paired or Trusted


iOS devices are known for their security. Periodically, an iOS device may revoke its trust of Bark due to an update, a reset, or due to the length of time since it last connected to Bark.

If this happens, we'll let you know that the device needs to be paired with Bark again.


Pair the iOS Device to Bark Again

  1. Plug the child's iOS device into your home computer (or Bark Home) with a lightning cable (preferably one from Apple).
  2. Unlock the child's iOS device and look for a Trust This Computer? prompt. Tap Trust.
  3. Refresh your Bark dashboard to see if the error has resolved. Bark will automatically analyze the child's device again, but you can also kick-start an analysis if you'd like.
Getting another error saying "the passcode was not entered"? Learn more


Need more help?

Check out our iOS Troubleshooting Guide. Bark Support is also here for you! Please reach out to us if you need additional assistance.