Bark Phone Orders, Shipping, or Returns

The Bark Phone is the only smartphone that comes bundled with Bark's Premium monitoring features, tamper proof controls, and Bark Wireless Service for voice, text, and data.

Orders

Order the Bark Phone for your kids here! Check on the status in your account settings

Shipping

Our team strives to fulfill Bark Phone orders within 2-7 days, and we offer free shipping. 

We send a confirmation email with a tracking link once it's in transit. You can also find the tracking link in your account settings

Adjust Data Plan or Transfer Number

After setting up the Bark Phone, you can always adjust your child's data plan or port in their previous number in your account settings:

bark_phone_update_plan_or_transfer_number.gif

Repairs & Upgrades

Learn more

Returns

We're sorry to hear you'd like to return the Bark Phone. Our support team is happy to help resolve any issues you may be running into! You may also want to check out our troubleshooting guide.

When you cancel your Bark account, it kicks off the Bark Phone return process automatically. If this applies to you, be on the lookout for an email from @bark.us titled "Bark order return" that contains your shipping label.

Once we receive a return, we do an inspection. Please review this page for information on costs associated with damaged phones.