Bark Phone™ Orders, Shipping, or Returns


The Bark Phone™ is the only smartphone that comes bundled with Bark's Premium monitoring features, tamper proof controls, and Bark Wireless Service for voice, text, and data.


Order the Bark Phone™️ for your child(ren) here!


In general, orders are fulfilled within 2 – 7 days. Shipping is free! We send an email with a tracking link once it's in transit. The email also contains an order confirmation number starting with BPL.

Adjust Data Plan or Transfer Number

After setting up the Bark Phone™️, you may have realized you need to adjust your child's data plan or that you need to port in their previous number. You can do so in your Account Settings:


Repairs & Upgrades

Learn more


We're sorry to hear you'd like to return the Bark Phone™!

When you cancel your Bark account, it kicks off the Bark Phone return process automatically. If this applies to you, be on the lookout for an email from titled "Bark order return" that contains your shipping label.

Otherwise, our support team is happy to help resolve any issues you may be running into! You may also want to check out our troubleshooting guide.


Need help or have additional questions?

We are happy to assist! Reach out to Bark Support, and we'll help every step of the way.