If location tracking, location alerts, or check-ins are showing your child's location as farther away than they actually are, let's check their location settings. Many of these location settings are enabled by default on a Bark Phone, but they may need some fine-tuning.
Interactive Troubleshooter
Text Instructions
- Open up your parent app / dashboard.
- Now grab your kid's Bark Phone.
- Open their Settings app.
Seeing "Contact your parent for access"?
-In the classic UI, tap on the Bark Watch or Bark Phone tile > Settings > enable.
-In the new UI, tap your child. Scroll down and tap Bark Watch & Phone > Settings > enable. - Tap Location.
- Tap Location Services.
- Turn on Emergency Location Service, Google Location Accuracy, Wi-Fi scanning, and Bluetooth scanning.
- Tap < back twice.
- Tap Apps > Bark Guard Dog.
- Enter a device code if prompted. Then, tap the ||| button on the bottom navigation to go back to where you were in Settings.
- Tap Mobile Data.
- Toggle on Allow background data usage and Allow data usage while Data saver is on.
- Tap < back.
- Tap Battery > select Unrestricted.
- Tap < back twice and tap the
Bark Kids app.
- Tap Mobile Data.
- Toggle on Allow background data usage and Allow data usage while Data saver is on.
- Tap < back.
- Tap Battery > select Unrestricted.
- Tap < back a few times to get to the home page of the Settings app.
- Tap Battery.
- Tap Background usage limits.
-
Turn off Put unused apps to sleep.
That's it! You've now checked that they have the best settings for location accuracy.